Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hi, because of constructions happening in the building, I will send a partial refund to our current guest. How can I request that AirBnB adjusts their service fee for the guest and I so it takes into account the new total cost of the stay? Thanks for you...
Latest reply by
Sarah977
Hi,We were in a discussion thread with community support about some damage done to my property that Airbnb was going to pay for.It takes me some time to recover all the invoices from the damaged items so I did not connect for the past week.Airbnb sent me ...
Latest reply by
Sarah977
Building a team in Colorado ... Twenty acre rescue Horse Ranch with one Cabin , a Guest Suite and Tipi ( stay's ) . Plus the Chalet for hosts and Horse Wrangler. We also, have a Florida location being up-graded to a Lux stay, also a houseboat in the works...
Latest reply by
Ashley678
I only like to open my calendar for 3 months at a time and for some reason, my wife opened it saying it was a mistake for the next 6 months. During the short period it was opened we had a guest book in july at a time it will be really busy and I could get...
Latest reply by
Helen3
Without our knowledge or authorization, an Airbnb Agent gave out our lockbox/key code to a guest HOURS before check in time. The Airbnb Agent accessed the code by retrieving a previous inbox message sent to the prior guest. And although we reset the key c...
Latest reply by
Greg1339
I know there is a 14 day review period after checkout but does anyone know what time that actually ends? Is it midnight on day 14? I have a guest I want to review but want to leave the review as late as possible as I don’t want to run the risk of a retal...
Latest reply by
Helen3
It is now impossible to message guests and manage money directly from the calendar. I called airbnb support and this is a change that may be permanent unless significant numbers of people express their concern regarding this change. It was so simple befor...
Why don't they weight length of stays? I get 5 stars for 2 months stay and 2 stars for 2 days and they have same value? REALLY?Also what's the point of rating all the parameters (location, value etc.) then NOT use them to get the average STAR? I get 5 ...