Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Terry981
I had a guest revealing in his public review for me that he had 7 guests slept the night while only booked for 5 as if it was a good thing that I had a good place that it would fit that many people without issues. I am a bit baffled by this. It appeared a...
Latest reply by
Ed344
Around July of this year 2022 someone logged into my account changed my payout (bank account info) and my personal information, booked my place using someone else credentials and credit card, then this same person cancelled the booking. Somehow out this t...
Latest reply by
Emiel1
Bonjour Je suis propriétaire et depuis 2020 je loue mon appartement pendant l'été. Je souhaite avoir les idées plus claires concernant un sujet qui m'inquiète: A la fin d'un séjour plus ou moins long (3 jours ou 15 jours) m'est déjà arrivé de ne pas recev...
Latest reply by
Emiel1
I have just seen that the new minimum requirement for a Superhost is 100 nights. This is insane and to my mind contrary to the Airbnb ethos. We have been Superhosts since we initially qualified 3 years ago. However we only rent our house out at weekends a...
Latest reply by
Huma0
I’m Juliet, I’ve been hosting on Airbnb since 2017 in good standing, and I WAS a super host until June of 2022! In 2022, I switched to long term hosting, meaning, long stays for a month or more. I have guests booked for 3+ months straight! This dropped my...
Latest reply by
Huma0
--> This is xxxx from Airbnb CS. We value you as a Superhost and always will be there to help you.Thank you for calling Airbnb, we always bla bla bla.... CAN YOU PLEASE STOP THE CACKLING ? thank you.I have a issue with my guest. --> Guest ? Yes, the per...
Latest reply by
Stephanie365
I have a resolution request outstanding (guests broke our toaster and scuffed the walls up a fair bit) so I don't want to write a review before I know what they're going to do. So far they've declined to pay and it's sitting with Airbnb. I only have three...
Latest reply by
Paul-and-Lynn2
As a host in Portugal, I am required to submit ID details of all guests to the Portuguese government, along with check-in and check-out details. It would be good if the app could handle asking the guests for their IDs, and making the details available to...
Latest reply by
Emilie
My father was recently involved in an air accident (flying a sailplane) and ended up in hospital in Bristol, UK, with a spinal injury. He was paralysed from the chest down and after two weeks he contracted a chest infection and, a few days later, died.
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Latest reply by
Mike-And-Jane0
I've noticed that I cannot look up what star rating a previous guest gave me. The only thing that shows are their comments. Does anyone know where I can find it? I've tried searching my listing online and it only shows the overall star rating.
Latest reply by
Gillian166