Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Jonathan2844
The Townhouse we stayed in had a roof that leaked in multiple places creating a dangerously wet and slippery floor. The host kept promising to fix the problem but it never happened. After days of inaction from the host we contacted airbnb and cancelled t...
Latest reply by
Kate867
Please advise - my guest wants leave 11 days early as her flat is ready now, and the other people have vacated early. My settings are moderate so I should give a full refund 5 days prior to arrival, but it says nothing about when she's in the middle of a ...
Latest reply by
Sarah4703
We seem to have a problem which came up with a new listing of our flat we rent out.We live in the UK, have a property in Italy and an Euro account in the UK.Our guests pay in Euros. It seems the money is then converted to GBP and back to Euros to end up i...
Latest reply by
Tarek12
I've been reading similar stories today and wow, eye-opening. My situation today was that a family party, all adults, checked in, showered, made themselves at home, then after 2 hours sent a message saying they had had to clean everything, were "surprise...
Latest reply by
Jenny
Hi, we last hosted our huge in France in 2016 and have reviews from then. We now live in Wales and are hosting rooms in our house and so the reviews from France don’t apply. What should I do?
Latest reply by
Anonymous
Hey everyone, since my Airbnb business is going so well, I am looking to become a Co-Host for properties in the Panama City Beach, FL area.Does anyone know where to find people that need help with their listings? Thank you!
Latest reply by
Quincy
ο επισκέπτης θέλει να φυγει σημερα ενω εχει πληρώσει μεχρι τον Αύγουστο..πως μπορω να βαλω διαθέσιμες αυτές τις ημερομηνίες εφόσον θα φύγει νωρίτερα ??πρεπει να του επιστρέψω τα χρηματα ?
Latest reply by
Kate867
I am a new host. I have had one guest. She gave me a 5 star review. When I look at that review, it shows a single black star. It does not show 5 stars anywhere. When I called Airbnb they confirmed she gave me a 5 star rating. How can I see this myself...
Latest reply by
Mike-And-Jane0
I have been a host for a few months and take the job quite seriously. I go out of my way to ensure that the unit is very clean via hiring professional cleaners, I had my ad edited to make sure there are no surprises for guests, I leave a little thank you ...
Latest reply by
Gwen386
Hi, new to this forum and a new host. We have a party booked for January 1 through the 5th and they just emailed me asking for a refund because one member of the group has been exposed to Covid but no positive test. I feel for them, not sure what to do. A...
Latest reply by
Helen3