Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Sangeeta27

Hello everybody! We have 2 Smart locks linked to the same address (both are August connected Yale Assure locks). We are having an issue when the codes are generated by our reservation management platform Guesty. It seems that Guesty can only generate the ... Latest reply by Helen3

Hi! I'm a renter, 18 years old, and would like to book a house for me and some of my friends. I'm finding it hard to find someone who will rent to us because we're young, but we have no malicious intent. I was wondering if the hosts have any advice on how... Latest reply by Kristina46

My guest wants to change her booking to next year but she says the change request won’t let her book in to July 2023? Is there a reason why, I have helped her as best I can but I think I need to ask you all to see if there is a reason she cannot change he... Latest reply by Ricardo85

Hi, I’ve been hosting on Airbnb for about 2 months now and looking forward to co-hosting a property in Baltimore, MD. I can offer virtual assistance, part-time cleaning and setting up services. If you’re new to hosting and feel as though you may need a he... Latest reply by Quincy

This topic filter does not serve the lodging sector it promises.Previous to this rollout there were 4 categories to select : Glamping = tent or trailer provided plus all the trimmings.Campsites= various degrees of amenities provided at a developed site t... Latest reply by Emilie

Hello, I have a guest who booked two night (our minimum) with the non-refundable option. They complained that there was a cat in the place and it’s so bad they can’t breath or stay another night. We do have an outdoor cat on the property but we are super... Latest reply by Emiel1

My listing does not show up when users have the Instant Book filter checked. I have reached out to support over several times over the past two months and they say it's a "known issue", but have no further info and just close my cases. I have also talke... Latest reply by Christopher1417

How can i work for Airbnb in customer care as i speak fluently French and English?? Wher i must send my C.v.?? Latest reply by Theodore73

Hi everyone, we have a guest wanting to cancel due to her daughter needing surgery(that’s what they are saying). It’s like a month before the booking and our cancellation policy is strict 50% if cancelled more then 14 days from the booking. It’s also holi... Latest reply by Helen3

Huge problem for me and for many others.Airbnb is now asking guests if they have a pet, service animal, or ESA.People do not realize that an ESA and a service animal are two totally different things.ESA's do NOT have the same rights as a service animal.An... Latest reply by Heidi639