Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I sent a date alteration two months before the reservation date. The host denied ever seeing this request and instead claimed there was a ‘glitch’ in the Airbnb system. They wanted to charge an extra £105 to change the dates. We’ve lost out on £360 becaus...
Latest reply by
Debra300
Hi everyone, I have a guest checked in who I’ve had concerns would be a nightmare with some of the questions and demands upfront, and worried in particular that she will leave a bad review (judging by the tone of her messages), which will be inconsistent...
Latest reply by
Huma0
I previously was a superhost but never expect to obtain that again. I manage 4 properties in a seasonal town. In season most of our rentals are weekly. I will never see 100 stays in a year. I am a 5 star with 100% response rate, but my stays are only 45 f...
Latest reply by
Catherine2511
Looks like Airbnb made a bunch more tweaks to their platform. Received a trip request from a guest. Is this the same thing as a reservation request? TIA
Latest reply by
Huma0
4 of my listings have disappeared suddenly from Air bnb. I do not know the reason, and neither did any air bnb agent try to contact me to tell me why it’s being unlisted. it has been almost 3 days that I’m trying to contact and get in touch with the suppo...
Latest reply by
Emiel1
airbnb.com/h/rv-pad-pool-full-hook-ups-mesa-arizona Anyone else with a campsite get lost in the new upgrade to website categories and filters? Our listing above is completely hidden. The new "Camping" category would be the logical place for a unique stay...
Latest reply by
Russ-and-Cheryl0
My listing has been suspended for more than 45 days and I can’t get any updates from customer support. I am only being told to wait for an email from another department or to create a new listing, which doesn’t seem right. When can I expect to have this o...
Latest reply by
Emiel1
We are new to hosting and are dealing with a number of guests who book for one adult and then have a visitor stay overnight. What is the protocol for dealing with this?
Latest reply by
Emilia42
I had my calendar set for minimum stays of 28 nights, and out of the blue got an instant booking for five nights (which messes up my whole calendar). The only way I found out about this booking was because of the email Airbnb automatically generates. I di...
Latest reply by
Huma0