Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Nelao12
I just cancelled a stay for a guest related to forest fires being very close to my house. This was a mutual agreement and I refunded their fees. When clicking on the dates of their stay, there is a message in the guest info stating the stay was cancelled ...
Latest reply by
Emiel1
Dear Support Desk, My calendar is set to 3 months max and yet I receive bookings for August, could you kindly explain why? Thanking you in advanceAdrien
Latest reply by
Emiel1
I have been asked about a refund from a person that is having a new house built. The new house was scheduled to be completed by the end of July, but construction will be delayed and he wants to rent my property for the month of August. His question is: ...
Latest reply by
Mike-And-Jane0
Hello,I have a Russian tourist whose credit cards were blocked. He was only able to pay for the first month, not the second one. In this case, Airbnb will simply cancel the reservation and leave it up to me to find a solution to charge him in cash or kick...
Latest reply by
Jens250
What is everyone's strategy to handle increase demand in bookings for the high season? This will be our 1st summer season on AirBnB and would appreciate hearing of any tips and suggestions. Right now we have fully flexible cancellation policy and no minim...
Latest reply by
Emilia42
Hey everyone, I'm trying to find a property manager that has a proven track record of increasing guest leads for hosts in NYC. I'm located in the Queens area and I'm interested in hiring someone asap. Are there any platforms or resources that have helped ...
Latest reply by
Christian2858
Good day,I would like to become a Bermuda airbnb before/after cleaner. Is there a list on this site for such a thing. I actually think it would be very helpful to owners if there was one.Jeanne
Latest reply by
Sybe
Is it just me or are guidebooks acting like crazy lately? I've invested lot of time in providing lot od useful info through guidebooks for my listings, but checking them now only few places are shown. Like 5 out of +70. Please fix this asap!
Latest reply by
Jenny