Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
My guest booked for 3 people paying extra guest fee of $10 per person per night. on check in day she told me there were only 2 staying and asked if extra guest fee could be refunded. what is the policy?
Latest reply by
Debra300
Hello Airbnb Hosts! My name is Margaret Osafo and I am interested in becoming an Airbnb host! Before I get to my ultimate goal, I thought it would be best for me to gain experience through co-hosting with one of you awesome hosts. I have a background in h...
Latest reply by
Sybe
Hello all, Does anyone know of a phone number to contact for hosts to get support from Airbnb? I am currently locked out of my host account and need access to it asap. (If it helps I am located in Croatia, not sure if this affects which number to contact?...
Latest reply by
Jenny
I am loging in, go to the trip and then getting the receipt but I can not find the option go to VAT Invoice. We are a company and we need to have a proper document to show the analysis of the amount we have paid (e.g. net value plus VAT plus other fees). ...
Latest reply by
Mike-And-Jane0
This is my first year hosting, and we've had almost back to back guests since January. Lately we've had guests bringing dogs, (we allow pets), but they never paid the pet fee. Ours is $30. Have other hosts had this problem, and what did you do? Prior to t...
Latest reply by
Joe2862
Hello,My account was closed in March without any explanation. Everything was very good, the guests were very satisfied. I was trying my best to make everything better. They said they would always email me, but no one did. I have been unemployed for about ...
Latest reply by
Anonymous
I know this has come up in other threads but wondering how you feel about this as a host. We have taken a fair number of these guests and are considering changing our acceptance strategy. Either they seem not to understand what Airbnb is (in the case of s...
Latest reply by
Carlos4015
I recently booked a stay at an Airbnb. I have a 4x4 Dodge Truck pulling a small enclosed U-haul trailer. After a 8 1/2 hour drive, I finally get to the last road leading up to the house. Only, the road was a very steep dirt road which was soggy due to bei...
Latest reply by
Debra300
I have a guest that is currently staying at my cottage for 2 weeks. She is also booked for another 2 weeks at the end of June. On day 2 of her stay, I received a cancellation for her reservation at the end of the month. I asked her the reason for cancelli...
Latest reply by
Debra300