Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
We are new hosts this summer and unfortunately our pool has sprung a leak. Service company won't be able to take a look at it until tomorrow, and we were advised that it would take at least 48 hours to fully determine the problem. Our next booking is 12 ...
Latest reply by
Z-2
Please help. I got an inquiry, from someone without a profile picture, no profile description, and no reviews. They asked if my place was vacant in July, and nothing more. I replied yes. I didn't do anything and didn't approve. Next, I got a confirmation...
Latest reply by
Huma0
Hi, I am wondering if anyone has ever experienced a situation where you have received a confirmed booking from Airbnb and then 1 day prior to the guest arrival you receive another message from airbnb stating that airbnb has had trouble collecting money ...
Latest reply by
Kim2971
A host may have a requirement that Government Identification is on file with Airbnb for instant bookings, but bookings will still go through without the ID on record. The only explanation I have had from Airbnb is that some hosts are OK with this. Instan...
Latest reply by
Lisa186
We are really frustrated with the 'Today' page of the hosting website. We have two listings and the page consistently displays incorrect information regarding number of guests staying arriving and leaving. If we paid attention to it we would constantly mi...
Latest reply by
Rob-And-Debbie1
My guest booked for 3 people paying extra guest fee of $10 per person per night. on check in day she told me there were only 2 staying and asked if extra guest fee could be refunded. what is the policy?
Latest reply by
Debra300
Hello Airbnb Hosts! My name is Margaret Osafo and I am interested in becoming an Airbnb host! Before I get to my ultimate goal, I thought it would be best for me to gain experience through co-hosting with one of you awesome hosts. I have a background in h...
Latest reply by
Sybe
Hello all, Does anyone know of a phone number to contact for hosts to get support from Airbnb? I am currently locked out of my host account and need access to it asap. (If it helps I am located in Croatia, not sure if this affects which number to contact?...
Latest reply by
Jenny