Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alfredo757

Morning!We are new hosts and I’d appreciate feedback from experienced hosts on how to review our first (mildly) challenging guest. We did receive notice that she has already written a review for us. We are currently 3/3 5 stars. -Guest booked one night wi... Latest reply by Suzanna43

We have a potential guest from abroad who would like to book with us but at the moment they cannot confirm the exact dates as they want to spend a couple of days in London either prior or post their visit to Scotland. If they were to go ahead and book th... Latest reply by Jack2029

I'm a food experience host in Viet Nam. I got negative payouts in my 3 accounts which i have no clues about it. I have asked Airbnb supporters to double check these negative payouts and guess what? it's been 2 weeks and they keep closing my case or say it... Latest reply by Phước1

I've had numerous frustrations with the airbnb app/web app over the last few months, possibly since the winter update though I didn't note the start date. The most frequent issues occur on the Today tab - both in the app and a browser. I've noticed that u... Latest reply by Nicole2223

Last week I got burned and ended up refunding an entire three-day stay to get the guest out. I should have known better his profile picture was of him and friends flipping off the camera. To instantly book my cabin, I require: Government ID and profile p... Latest reply by Helen3

We had a guest cancel a reservation that may have been listed as not Flexible (not 100% sure) And they told us that Airbnb took the money and will not refund her. Can anyone shed some light, does the host receive any of this money or does AirBnb retain th... Latest reply by Mike-And-Jane0

I am about to go live for the first time in a few hours, and on the pricing calandar, it shows the same rate for months. . .. through holidays and busy season. I thought it was supposed to adjust? is it just because I am not live yet?I don't want 10 bo... Latest reply by Mike-And-Jane0

Airbnb's normal policy does not allow for third-party bookings. My House Rules do not allow for third-party bookings. A recent reservation was made by another party for a group under Airbnb for Work. They've not provided the names of any person to occupy ... Latest reply by Cherie71

I'm fairly new to Airbnb but I feel the need to have to write my first not so positive host review. I want to be fair and unbiassed but I am a bit nervous about writing a negative review because the host in question is considered to be a super-host and ha... Latest reply by M199

Airbnb has recently removed the "message" button and link from Reservation Request emails. There used to be two options – 1) Accept/Decline, or 2) Message. The latter is now gone. You can only Accept/Decline. Support informed me that this is not a bug, it... Latest reply by Katie---Sean0