Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Monique1281

Has anyone else had to deal with the scripted run around by the hired ‘community’ (off shore) call center employees? Latest reply by Najla11

FACTS​We hosted a non-refundable, 7-night reservation back in July 7, 2019 -July 14, 2019 (on a property we no longer manage)Guest Canceled the​ ​reservation after just 1 night in the home​,​​ and ​Support immediately refunded ​the ​guest $1,880.00​ of th... Latest reply by Summit-View0

Hi fellow Airbnb hosts, I, like some of you, have just been screwed by Airbnb. Let me explain! I have used Airbnb for 7 years now, with Superhost never being an issue. I have several long term bookings for my rooms which has caused a decrease in the book... Latest reply by Mike-And-Jane0

Not sure how to handle this situation that happened tonight: So until May, when our new construction home is completed, we (the hosts) are residing in the basement unit of the listing (separate entrance, no shared spaces). We make this very clear in our ... Latest reply by Kate867

I have just listed my property and it is showing suspended with no explanation. Tried to call yesterday and despite promise to call back. Had nothing Latest reply by Cathi4

My listing was recently suspended due to "an incident" unknown to me. Airbnb refused to tell me the details so I was unable to refute the claim.How can one correct something if they don't know the full story. Has this happened to anyone else? LM Latest reply by Cathi4

Silly question, but would like to get a listing critique. I click “join conversation”. And I choose “critique my listing”, but then I can’t find how to write something . I feel silly. But any help would be appreciated.I will check in after a while. than... Latest reply by William--Billy-0

A guest said that the house wasn't clean and I know it was clean. She did not give me a bad review publicly but she must have said something in a private message to airbnb and now my cleanliness rating is 4.97. What can I do about that. Latest reply by Emiel1

I had a very bad experience with an host and i had a lot to say after staying at her place. I simply could not stay there even though she wanted me to continue living and helping to pay her rent. She said that she have a lovely room with a bathroom , tha... Latest reply by Emiel1

Please can somebody advise if you have this experience before? And how to resolve it? Which department should I contact airbnb to get a result? It has been extremely frustrating. Airbnb has the system issue for one of my reservation, it has been dragg... Latest reply by Jen7186