What hosts are saying

    Since switching to a strict cancellation policy, we have had two cancellations in a weeks time. This one happened the day the guests were supposed to arrive. His reasoning is that their baby arrived earlier than expected and his wife is recovering still. ... Latest reply by Gillian166
    Our rental is on 1/2 acre, sleeps 6 and is close to a lake so it’s not uncommon that guests booked for entire week will invite different friends to go boating with them and stay for bbq. I currently only charge for extra guests over the allowed 6 if th... Latest reply by Marie1230
    I had a guest lie about checking in with his 'Wife' then leave the unit in the middle of the night, the woman invited another man over, and they ransacked, vandalized and robbed me. There is an open police investigation. Airbnb has done nothing. It's been... Latest reply by Sarah977
    Hi, I have had an issue wiith so called Smart Pricing which I spotted because 4 nights in the height of summer were booked at just above my minimum price. I always set the price for summer dates automatically so I am certain that a dodgy algorithim has c... Latest reply by Malcolm-And-Eilidh0
    Hi all,Cautionary tail and a request for advice..I have just had a claim rejected for additional cleaning by air bnb “support”. The claim was for an additional 2 hours of cleaning for dried up urine the guest 2 kids had put all over the floor and under th... Latest reply by Karl1128
    Hi, I am a student studying at Cardiff University and I am researching the potential impacts for residents of Airbnb accommodation in Neath Port Talbot. I would really appreciate it if you would be able to fill out my questionnaire. It will take under 10 ... Latest reply by Robert5803