What hosts are saying

    So I'm far from a newby airbnb guest, and this time I chose a place well in advance in a nice location. I'd seriously considered a great hotel down the road, but ultimately we decided we wanted the convenience of being able to cook most breakfasts and lun... Latest reply by Sarah977
    I want to have a cancellation policy only for long term booking, say 5 day prior cancellation no penalty then certain percentage if booking 2 weeks or more. How can I do that? Can I do that?I just had someone book for 2 month and then cancel 2 days prior.... Latest reply by Colleen253
    Hello! I have to write a guest review and I'm confused. I've hosted only 13 stays, and the last stay was the first one where I feel that things were bad enough to rate poorly, but I don't actually know what 1, 2, or 3 stars even mean. Can you tell me? Thi... Latest reply by Alexa4210
    I have been a host for 11 years! A super host without interruption since the programs inception. Airbnb customer service continues to deteriorate. The first line call center cannot handle any problems and say they are referring you to a specialist group. ... Latest reply by Linda3307
    We have a guest arriving soon. Aircanada has cancelled their flights. Is this an extenuating circumstance where Airbnb will let the guest cancel free of charge?Or should he have travel insurance for this?Relevant is that aircanada announced the cancellati... Latest reply by Sarah977