Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Jonathan2844
Hi Everyone, I'm new to hosting (one guest stay so far - which went great). A couple of days ago I got an inquiry from a profile called "HRS" asking to book my accommodation. The message said they wanted to book our accommodation for a client that needed ...
Latest reply by
Chris15722
Hello, Please can you tell me if it is possible to see who are the members of a booking ? I can see the name of the person and their profile photo once the booking is confirmed but I wasn't sure if I could see who else is in the party, only how many peopl...
Latest reply by
Peggy-And-Mike0
I was just diligently checking out my competition with other listings in the area when I came across one that listed their street address in the "Place" description. I know that Airbnb prohibits this, so I was quite shocked t see it. I'm guessing their ...
Latest reply by
SueEllen0
So I'm far from a newby airbnb guest, and this time I chose a place well in advance in a nice location. I'd seriously considered a great hotel down the road, but ultimately we decided we wanted the convenience of being able to cook most breakfasts and lun...
Latest reply by
Sarah977
Hi. I am very upset about the review I received from my Host . My family booked his house for 3 nights at a cost of $ 1995 , this included cleaning cost of $275. My family left the place 75% clean , we made the beds, put house in order, washed the dishes ...
Latest reply by
Shelley369
I want to have a cancellation policy only for long term booking, say 5 day prior cancellation no penalty then certain percentage if booking 2 weeks or more. How can I do that? Can I do that?I just had someone book for 2 month and then cancel 2 days prior....
Latest reply by
Colleen253
Hello! I have to write a guest review and I'm confused. I've hosted only 13 stays, and the last stay was the first one where I feel that things were bad enough to rate poorly, but I don't actually know what 1, 2, or 3 stars even mean. Can you tell me? Thi...
Latest reply by
Alexa4210
I have been a host for 11 years! A super host without interruption since the programs inception. Airbnb customer service continues to deteriorate. The first line call center cannot handle any problems and say they are referring you to a specialist group. ...
Latest reply by
Linda3307
We have a guest arriving soon. Aircanada has cancelled their flights. Is this an extenuating circumstance where Airbnb will let the guest cancel free of charge?Or should he have travel insurance for this?Relevant is that aircanada announced the cancellati...
Latest reply by
Sarah977