Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Nancy2388

as above Latest reply by Emiel1

To say I am unhappy with Airbnb is an understatement! Their policy and management of the extenuating circumstances policy seems wholly unfair on the host (partner, well that parts a joke!). I have 6 individual properties in Altea, Spain they are all liste... Latest reply by Asa1

Hi,I have a flat which I am renting out while I am leaving. There are two rooms.And so, some time ago I had the situation as follow: one room is rented bu a tenant not from airbnb, the second is occupied via arbnb guest. In the midtime the not-airbnb gues... Latest reply by Jackie237

It’s my first and last time using Airbnb, which is the worst experience that I’ve ever had with any kind of platforms. Basically, the app crashed during my booking. By the second time I tried to book my apartment, the service price rose(not the room rate,... Latest reply by Sybe

Can someone please share the link or documents with me please? Two months into my request, "Airbnb customer ambassadors" are still unable to provide this or confirm the business does not actual have this basic process outline. Latest reply by Jackie237

I was made aware that something was wrong with my listing. I was no longer to use the hosting feature on the Airbnb mobile app. I then proceeded to try the browser version and ended up changing my password. I strongly recommend making a very difficult ... Latest reply by Sybe

Hello, I'd like to understand a few things about security deposits with airbnb. When I created my listings in 2020, there was a place to set a security deposit - when I edit my listing, I see no field where this can be altered. After reading the post fro... Latest reply by Elaine701

My last guests booked a 3 night stay and after the morning of the first night I received a cancellation. They wrote and said they hadn't made it as one of them had started to feel ill on their road trip and then tested positive for Covid. They never m... Latest reply by Jackie237

Apologies this is a long post, but I'm feeling VERY unsupported by AirBnB and therefore looking for advice from the hosting community given this awful situation. Please note that this guest completed their 6 night stay indicating they really enjoyed thei... Latest reply by Elzara0

Are we becoming too demanding? Are we as hosts expecting too much in the way of support from Airbnb? A search of the CC pages from October back in 2015 to March 2016 revealed three threads that complained of host support rejection by Airbnb. https://commu... Latest reply by JR1