Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Hello everyone. We are new on airbnb. Recently I have noticed something that I do not understand. We have been ranked by our guest and we got 5 stars in each subcategory ( worth, communication, localisation etc) but in the general review we get 4 stars. ... Latest reply by Piotr73

I have hosted for years, but recently while a guest I injured myself at the hosts home. I am getting nowhere with getting resolution such as help with paying for the mounting medical bills. How does an Airbnb guest solve a problem like this? Latest reply by Andrea4731

I have used Airbnb in various occasions, and it has been nothing but pleasant. however this last time I booked an apartment for 6 nights to Honolulu, HI USA. for about $1,800 usd. Everything seemed to be perfect at first. my reservation is not up until Oc... Latest reply by Debra300

Hi all, I am new to hosting as of Dec 2021 and I already had a RETURN guest. Yay! She was a perfect guest and so communicative and appreciative. She stayed for a total of 7 nights between the two bookings. She left a glowing review the first time and bec... Latest reply by Sarah977

I have posted a couple of times to the Community Center. But 50% of the time rather than creating a post I receive the error "An Unexpected Error has occurred.Your request failed. Please contact your system administrator and provide the date and time you ... Latest reply by Sarah977

Hi, I had my first experience reserving (well... trying to) a room with Airbnb this last week, and it's been a frustrating experience for sure.I downloaded the app and found a listing at a hotel that looked great. Great location, nice amenities, decent p... Latest reply by Normen0

This morning my account was suspended without any prior warning or notice. What's so concerning about this, is that this all happened in the middle of an ACTIVE reservation. Right now, I have no way of communicating with my current guest (since I'm curren... Latest reply by Normen0

We opened our mail early this Monday morning to find a message from the platform administrators announcing another believed to be undemocratic New Policy update we have not scrutinized as yet and find the following message contents to be rather contraditi... Latest reply by Christine615

For my Airbnbs, I use a team of cleaners who are independent contractors. Do I need to have any insurance that covers them should they get hurt on the job, or is there any insurance they should be carrying themselves (and perhaps compensate them for it?).... Latest reply by Sybe

I am a host and what's the fastest way to get someone from Airbnb to call me if I am having issues? I was chatting with someone from Airbnb support and was promised a call back 4 days ago and no one has called me despite numerous follow ups. This is getti... Latest reply by Lesley439