What hosts are saying

    Hi Airbnb refused to refund me even if my partner and I had Covid 19 2 days before the stay. They said that the cancellation was made after the departure. I answered to the e-mail 4 days after saying that the cancellation was the 22 December and the stay ... Latest reply by Annie1372
    So I'm far from a newby airbnb guest, and this time I chose a place well in advance in a nice location. I'd seriously considered a great hotel down the road, but ultimately we decided we wanted the convenience of being able to cook most breakfasts and lun... Latest reply by Sarah977
    I want to have a cancellation policy only for long term booking, say 5 day prior cancellation no penalty then certain percentage if booking 2 weeks or more. How can I do that? Can I do that?I just had someone book for 2 month and then cancel 2 days prior.... Latest reply by Colleen253
    Hello! I have to write a guest review and I'm confused. I've hosted only 13 stays, and the last stay was the first one where I feel that things were bad enough to rate poorly, but I don't actually know what 1, 2, or 3 stars even mean. Can you tell me? Thi... Latest reply by Alexa4210