What hosts are saying

    This is my first long term stay booking and the guests have departed 23 days ahead of schedule. The stay was ended with less than 12 hours notice and the apartment kitchen was jammed with left over food and supplies. The guests are asking for a weeks refu... Latest reply by Normen0
    I was surprised to see a message in my inbox from a customer who had not received a response to her enquiry several days previously.I usually monitor my emails for Airbnb messages and respond quickly but this enquiry and the follow up message did not prod... Latest reply by Sarah977
    Hi fellow hosts. Please, does anyone have experience managing a booking where the guest (after one cancellation and several changes) has said they won't arrive on the booked date, but possibly two weeks later. Multiple reasons have been given for changes ... Latest reply by Susanna328
    Having been a host for over six years and a repeat Superhost for all of that time, I feel that the review system has become unfit for purpose, and I hope I can explain why. Most of the chats on forums these days contain multiple concerns over guests’ revi... Latest reply by Elaine701