Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
I cancelled a reservation in August 2020. I understood that I would get a credit for this valid until Dec. 2022. I cannot find it in my account. Has anyone else had this issue? Also cannot find customer support email or phone number? Danny
Latest reply by
David8446
What is going on with Airbnb pay outs? Before the pandemic, pay outs were prompt. I would get paid on the day or day after a guest checked in.NOW, since re-opening, my payments are coming AFTER guests check out. This is not cool! I don't have the time...
Latest reply by
David8446
Hello, we're new to this Community. On 2 occasions now I have had need to revise a review. To be clear, they were within the 48 hour window and the guest had not yet posted their review. Airbnb 'Help' says go to reviews by you, select the review and edit....
Latest reply by
Andrea5299
I am totally bewildered as to why Airbnb continues to side with guests and treats hosts like second-class citizens. Only for us there would be no Airbnb!!"!!! I have attempted to dispute a review from a guest who informed me he was leaving a negative revi...
Latest reply by
Siobhan103
I've recently added a co-host. I've already set up automated messaging. Since I own several listings, sometimes interacting with guests and answering their questions can get overwhelming. I just want her to take charge of this matter and respond to guests...
Latest reply by
Anonymous
Hi everyone, I’m interested in virtual co- hosting.Looking to see if anyone needs help with their property. Happy to pass on my details if needed. Thanks, Tayla
Latest reply by
Holly305
I have a Moderate cancellation policy. This is the day before a guest is to arrive and we have been watching the weather because roads most likely won't be passable. Should I give a total refund or just stay with the Moderate cancellation policy refund? T...
Latest reply by
Sarah977
Trying to book a place but the reservation system won't accept my cell number. Cant contact the host without a reservation. What to do??
Latest reply by
Sarah977