Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Veronica1744

Guest never checked-in. What should I do? Latest reply by Alex7970

Hi everyone, I am really upset and really don't know what to do anymore. I have an issue with a reservation from 2-8 January. On the 2nd of January I received this message from the guest: We ended up checking out. The keys have been left in the lockbox.... Latest reply by Lorna170

Hello Hosts! Called support to ask they call guest to see if reservation could be resuscitated or cancel guest for not following house rules. Was told it was escalated and I would receive a call in 15-20 minutes, that was two days ago. Received no respon... Latest reply by Emiel1

I had an issue ~ COVID related ~ where we made reservations & the reason for the reservations were cancelled. We knew the event would be rescheduled, so the host agreed to hold onto the money (I thought I was being nice) until we could reschedule. I lit... Latest reply by Candice191

Hi Myself and my sister have set up a new listing on Air B n B. It was due to go live today. For some reason, my sister's account has been locked out for 'security reasons'. I can still view / edit the listing, but I cannot launch it to go live. Is there ... Latest reply by Luke506

I think Air Bnb should consider other incentives/ benefits for superhost. For example if you are a superhost for a year you should receive 1 air bnb stock. Or we should have the option to just sign up and have a percentage of our income go into an investm... Latest reply by Helen3

Hi, I'm desperate, can anyone please help? I booked and paid for accommodation and arrived at my holiday desternation(Ibague). I messaged the host(who wasn't really the host) and I was informed that the property was unavailable but he would look into othe... Latest reply by Lee4089

57 stays, 50 reviews, 100% communication, and NO cancellations by me in 1 year --and I lost my Superhost status because of one guest who after staying was vendictive and falsified so many things!!!Why in the world would you, AIRBNB, punish me especially ... Latest reply by Ursula31

Hi all,I am a new host from Greece and on 1st of January i had a reservation for one day 1-2 of January for my apartment. The guest call me 2 days before and ask me to cancel the reservation due to COVID-19 positive test that he done. He send me a request... Latest reply by Penelope0

Looking for advice. The renters coming this evening just informed me that the other family they were traveling with has Covid and cannot join them. The one family is still coming but are asking for a 50% refund to cover the other family’s portion of the s... Latest reply by Helen744