Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Jonathan2844
I contacted an airbnb host with 0 reviews and ratings about 1 month+ stay. We settled on a price and check in on December 15-January 15. He then sent the special booking request for December 13-January 13 (not December 15) saying that it is because his ca...
Latest reply by
Sarah977
Hi guys, I wanted to book an accommodation for 2person/2nights - the price listing included „imposta di soggiorno : 14€“ (which I thought was the citytax 3,50€/Person/Night). Then I read the information from the host that the tax is not included and shall...
Latest reply by
Marc8663
Our guest cancelled a two night reservation just 3 hours before checkout. We had already been paid out for the reservation. Now when I look at my calendar, the reservation has disappeared (though the payout still shows on our page). She did request a $50 ...
Latest reply by
Branka-and-Silvia0
I've just had to turn a guest away for the first time as they basically set up a fraudulent account. I tried to help them, tried to get airbnb to help them and in return I received 3 days of offensive messages and calls.They didn't accept any responsibili...
Latest reply by
Helen245
Hi Guys,
I hope everyone is doing well and are all safe
I just wanted to ask if anyone here has superhost bonus coupon that is going to expire soon and unable to use it due to the pandemic.
I have mine and is expiring on 22nd April 2021. Sadly in m...
Latest reply by
Sarah977
How does a guest report this to Airbnb?. I know they were in my accommodation as they taped the air-conditioning vent down so it couldn't be used. Also, the part of the unit showing that it's in use was taped over.
Latest reply by
Lorna170
I have a new booking from a guest that requested a discounted rate. I turned him down three times, once in messages after I declined his request twice. The third time he contacted me, I reported him to Airbnb. At least two times, I asked him to book somew...
Latest reply by
Huma0