Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Monique1281

I have had 4 different support people assist with a case that I have with a guest. I have a no pet policy and the guest showed up with a large dog. I contacted Airbnb support, and I said since the guest was in violation of house rules to cancel the res... Latest reply by Rebecca1604

Our current guests are a group of 4, they check out tomorrow. Last night one of the guys peed in the snow in our back yard right beside the deck and hot tub. Tonight they stayed in the hot tub until 11:45pm, past our hot tub hours, which are until 11pm. I... Latest reply by Laura2592

I have a firm cancellation policy requiring a 30 day cancellation to obtain a full refund. My guest is asking for a full refund due to family issues. I want to grant it, as he is only at 29 days out. He wants ME to cancel, so he can get the refund. If I c... Latest reply by Sarah977

On July 2nd 1994 Ade was diagnosed with MS and our youngest daughter Kate got attacked!She was 18 years old, driving home from work and noticed this odd looking guy on the side of the road. He was dressed in an army greatcoat and a pointed clowns hat.Thin... Latest reply by Sandra126

Several guests ago we noticed a drawer in a small piece of furniture, which was normally very easy to open, seemed jammed. The drawer contained our charging cord for our Ring doorbell (its the battery one, not hard wired and we charge it between every gu... Latest reply by Laurelle3

My overseas trips have again been curtailed again in 2021. I, like many of my guests, have begun to dig in to my local area and really explore activities and attractions that are available within in a short drive. I have been pleased to find some re... Latest reply by Laurelle3

Anyone else notice the new pet statement at booking? Where it says guests need only disclose pets if they are bringing more than 2? So ripe for abuse. ANY pet should be disclosed to the host I see it already. The next time I call out a guest for sneaki... Latest reply by Sarah977

Is it possible to earn referral credit if you bring in new hosts to Airbnb? I know a ton of people who simply do not have the time to add their units to a new platform + they feel comfortable where they are at. I can help transition them but I am curious ... Latest reply by Lauren3071

Hello Everyone,I hope this isn't against any rules, I have many years of experience in marketing & customer service, I also own an enterprise where I offer Interior design, cleaning/commercial cleaning services, as well as lawn care & landscaping. I am lo...

If an owner/host leaves a review for the guest but the guest does not leave one will the review be posted on their profile? Latest reply by Mike-And-Jane0