Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

Happy New Year !What is a bonus for a super host and how do I claim it and use it to book a place. thank you for your helpVirginia Latest reply by Lawrene0

I have been hosting since mid December 2021 and have gotten and given great reviews up til now. My last guest stayed 3 nights and he was quiet and all was well until he left. He left the place in a mess and I do not want him back. He left a sink and count... Latest reply by Suzanne302

Hi all, We have a guest who booked 5 nights. On the morning of their last nights stay; they decided to leave one night early because the weather forecasted was for rain. I am conflicted on wether or not to issue a refund for the last night. I do not wan... Latest reply by Susan612

Click "like" if you agree and copy paste into feedback https://www.airbnb.com/help/feedbackAirbnb should propose a trip cancellation insurance for a small amount, just like airlines propose to guests when paying for their ticket.It could only cover the c... Latest reply by John2406

A potential guest asked about COVID quarantaine rules in my country.So i sent him the official link from Dutch Governement.Result in message "website blocked by Airbnb" Another one wanted to know the separate amounts for VAT and Tourist Tax (as it is not... Latest reply by Vincent983

I need assistance, please…. A number of queries are made for dates that the tenant does not really want….. it’s being used to manipulate the system…. In other words, the potential tenant is not happy with my blocked out dates, then requested available dat... Latest reply by Vanessa89

I need help I had a renter that wanted to rent and check out on a day that someone was checking in and he couldn’t because it shows as unavailableyes I have checked all my check in check out and cleaning it’s all good and I have not blocked days before or... Latest reply by Lori2502

Hi!I have a 3 month reservation from March 1 to end of May, what are we (hosts) expected to provide during that period of time? Example: my short-term guests have access to teas, coffee, cleaning products, paper towels, toilet paper, dishwasher and laundr... Latest reply by Lorna170

I had a guest stay in my Airbnb a few weeks ago for 2 nights. There was a small leak from the unit upstairs into the Airbnb's bedroom ceiling. The guest did not stay for the 2nd night (even though I have another bed in the other room) and found other acco... Latest reply by Quincy

I have lost my superhost status after the last evaluation. I think this evaluation was slightly unfair because in our case the border (Mauritius) was re-open for travellers only the 1st of October 2021. Therefore the second criteria on number of stay/numb... Latest reply by Helen744