Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Our PM has just announced all arrivals (into the UK) will now need a PCR test...but guests will also need to isolate until they have their results. I wonder how many of of my pre-Christmas (all-from-overseas) guests will pull the plug within the next 24 h... Latest reply by Sarah977

Hi there, Can someone please point me in the right direction. I'm wanting my guests to email me first before the booking, but I cant seem to find out how to do this. Latest reply by Anonymous

Most homes in our area have a moderate cancellation policy {100% refund till 5 days) as do us. Had a 15 day reservation for 3 months tie up half of December. 5 days before arriving she said she wanted just the last 3 days (cancelling 12). No excuse. I den... Latest reply by Helen3

Does anyone have a suggestion on ways to receive a refund? We had the worst experience (and our first) with Airbnb. Our host insisted in sending an additional four page lease (outside of Airbnb) that she required us to sign. Her exact words for why she ne... Latest reply by Andries10

After a long journey and several iterations of materials I'm really excited about the improvements to our kitchen.   I love fixing up our cottage....I really do it more for me than the guests. (Rethinking our backsplash now because it competes a bit but t... Latest reply by Sarah977

Dear hosts, i would be very grateful , if you coud give me some advice about my incident. my guest booked place for 32 days, after 7days late in the evning iformed me that because of construction noise he decided to leave the apartment next day. And he di... Latest reply by Sarah977

I received an inquiry and we were talking. I sent a pre-approval, but when I went back the chat said not possible. I don't understand because the dates we were discussing are still available and I received no other inquiries or booking request during that... Latest reply by Christine615

AirCare is supposed to be a streamlined version of Host Guarantee. I am having a nightmare interaction with "Support Ambassador setting up artificial deadlines for submission of additional material, when he has been already informed I will be out of town....

Hello All,I heard that we were going to be able to charge different cleaning fees for shorter stays. I cannot find how to do this anywhere. Maybe it is not yet implemented and is supposedly coming at some later date? Does anyone know how or if we can d... Latest reply by Suzan3

Hi. I’m looking to connect with recommended managers for my apt in Paris Any suggestions welcomed thx. Shelley Latest reply by Teri