Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex

I just received a strange inquiry, "Hello landlord." No communication about details of travel or requests, just "hello landlord." The inquiry is from Dai, no photo, just joined Airbnb, no reviews. This person is apparently seeking preapproval of a stay... Latest reply by Emilia42

one of our two identical airbnb's were taken off line instantly due to a guests making a complaint after 70 + 5 star ratings. living in the woods isn't for everyone!Their complaint was due to child safety with a balcony bedroom. All issues fixed although ... Latest reply by Mike-And-Jane0

I had a customer book a room. Long term 29 nights. He then tells me that he planned on bringing his girlfriend and dogs. We both agreed that he could not stay here. The problem is that the long-term cancellation policy applies and will not refund him the ... Latest reply by Branka-and-Silvia0

Has anyone else experienced Airbnb Cancelling a guest reservation as they did not make the balance of payment. Then get a call from Airbnb requesting you give the guest a full refund (even though you have a strict cancellation policy in place), and they ... Latest reply by Sarah977

It seems that one has to only turn around and find another story about scams against tourists in India, from mundane things like pick-pocketing, all the way up to people taken places by taxi drivers against their will, houseboat scams, and women afraid to... Latest reply by Nick

Hello - I have used Airbnb many, many times in numerous cities over the last 10 years. I just took a chance and booked a new listing in NY (Lower East Side) with no reviews (a chance I took, I know). I made the reservation and was sent trip details - on ... Latest reply by Gordon0

On my smartphone I received a signed AIRBNB message asking me to add information in order to receive my payments. There is a link to the site https://air.tl/ABkFuKmZ.I ignored this post but I think it's important to point it to you as it looks a lot like ... Latest reply by Emiel1

Hi, I rented an airbnb for one month, which is one room for two guests in a shared flat. I rented it for me, and my girlfriend that lives 10 minutes from here comes to stay with me some nights. The host said that i didn't rent the place for two people, an... Latest reply by Pablo1234

How can I communicate wih air bnb to ensure they charge an extra fee. For this particular stay there are additional adult that that will be staying and I need to ensure Air bnb charges them when they book. Latest reply by Reelin-In-Sunsets0

We are in a pickle about replacing our sink and counters. We made some decisions and due to material shortages and a really difficult experience with a template (long, dull story) we are back to square one. We only have a limited time for an install in No... Latest reply by Ursula117