Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
If a cancellation policy reads, "Free cancellation for 48 hours after booking," what does the term *booking* refer to? The moment that the guest requests to book or when the host approves the request?
Latest reply by
Sarah977
Airbnb Community Support Sidney, Mon, 29 Nov 2021 18:07:44 GMTHi Lillian,I’m Sidney with Airbnb. I just attempted to reach you by phone but was unable to make contact with you.I am reaching out to inform you that Airbnb has determined we are unable to su...
Latest reply by
Sarah977
I'm wondering has anyone else experienced the same and is the only option to disable Smart Pricing?! I've recently had two instances where my nightly rate has dropped significantly lower than the minimum set. In the first instance, it was dropped by £24 (...
Latest reply by
John2406
Hey all, I am a guest that stayed in an Airbnb recently and was hoping for some help/guidance on the issue. I had a group of 5 people renting a place on the beach and on the 3rd night of the stay the water went out. Suffice to say, it severely impacte...
Latest reply by
Sandra126
Hola, soy anfitrión y no tengo clara esta política de cancelación: ModeradaLos huéspedes pueden cancelar hasta 5 días antes de la llegada para recibir un reembolso total y tú no recibirás ningún pago.Si lo hacen después de ese plazo, recibirás el monto co...
Latest reply by
Emiel1
AIRBNB has a policy to remove retaliatory reviews from verified parties. They have failed to honor that policy now on three occassions: verified party, false retaliatory review, no amount of calls or escalating within Airbnb Support has helped. I did have...
Latest reply by
Ryan2352
Hi everyone! Has anyone else difficulties with the new updated version of Airbnb ?? Drives me crazy that:1. I cannot put in the price for each day and hit enter to save it automatically, like it used to, in the previous one.2. No more option to edit more ...
Latest reply by
Monica1154
Airbnb I’d like to know why after I was verbally attacked had property stolen with singled out on the grounds of sexuality and race and told by your executive staff that I had to ignore my civil rights and leave because Airbnb would not support me, tell ...
Latest reply by
Nick
Hello everyone! I am a new host to airbnb and have had 7 guest within 30 days. I've had 6 really wonderful guest stay at home home (6 5 star reviews as well!) but one bad one that is really causing me anxiety. When they first booked my home they did not r...
Latest reply by
Rasheda3