What hosts are saying

    Why can't the revenge review policy include situations that creep up that are between a host and guest which goes against a guest for example: eg #1 A guest shows up with 4 guests at check-in but only paid for 3. The host opens up a claim after approachi... Latest reply by Brian883
    If Airbnb cancels a reservation, why do u let the guest give you a rating??? How are they supporting the host that way??? The guest should NOT BE ALLOWED TO REVIEW THE HOST IF THEY VIOLATED THE RULES AND AIRBNB TOLD THEM TO LEAVE!!! Do u think they are g... Latest reply by Fred13
    Since July the Claims Dept have not given me my money due to guest damages. I have called numerous times with no resolution. The customer service which is the main number have access to nothing and can only add notes and escalate to Claims Dept. They ne... Latest reply by Mike-And-Jane0
    It is garbage like this that gives our guests ideas how to scam us. I am sure there are Airbnb specific posts out there as well. I was particularly shocked by the one where he recommended to ask for non smoking room, empty mini bar, smoke and then ask to ... Latest reply by Sarah977
    So at the beginning of each month, I send the Directions to my Air BnB to the guests. I used to be able to do the whole month in just a few minutes. You click on the guest, you go to message, you click on the envelope to the left, the directions come up, ... Latest reply by Colleen253