What hosts are saying

    Thanks for reaching out! We have been loving our hosting experiences with Airbnb guests. We've only been "live" since July 15th and have had almost every night booked since. Our question concerns insurance. We thought Airbnb covered us for property damag... Latest reply by Warren174
    EVERY time I accept a booking by another Superhost, I am dinged in areas that other guests give me 5 stars for, and NEVER with an email or text to explain or a review comment to "learn" from. My most recent Superhost guest apparently did not care for my... Latest reply by Kath9
    Hey! I was wondering if anyone could help with a problem I’ve been having for over a year now. I was due to stay in a lodge in Wales on 27th March 2020, although on 23rd March we went into our first lockdown in the UK. As soon as I heard the news I contac... Latest reply by Helen3
    We have Superhost status and have never declined a booking before, but this guest only had one review and that was downrated under cleanliness. If they had zero reviews we would have accepted but cleanliness rating is very important to us. We have had ove... Latest reply by Anonymous