Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Pierre3460

We are superhost family at the Airbnb since Sep.2019.This is the second time around the Airbnb is sabotaging our listings.We recently had a nightmare guest, who had horrible reviews on Airbnb. We tried to give them another chance and decided to host them.... Latest reply by Mary4168

I think the community should know that the program is rigged.I referred a host, and after 2 months they received their first guest that stayed for over 30 days.Airbnb informed me that I was not eligible for my referral money because the guest did not comp...

I received a message from a guest yesterday to tell me that they were delaying their arrival due to the fuel shortages. They were due to arrive yesterday and will be informing whether they are coming at a later date. I have offered them alternative dates ... Latest reply by Stephanie

Hi AllMy partner and I have iPhones with the Airbnb app installed. Both our phones receive notifications and emails etc. My phone number is the one registered to our listing. When I login from my phone the system sends me a code - all good. When my wife t... Latest reply by Michelle-And-Kane0

Hi, our family have had a positive covid result so we have cancelled our guests. We feel it is impossible to host and isolate.shocked to be given £100 fee. Any others have this experience. Latest reply by Mike-And-Jane0

I'm in the process of listing a property on Airbnb. I am having trouble getting to the calendar as for now, I just want to put up the months of November and December as available. Re the security deposit, should this be filled in and for how much do peop... Latest reply by Mike-And-Jane0

is there an app you use to notify the cleaning people when it's time for them to come out and get the unit ready? How do you communicate with the cleaners? Latest reply by Nancy564

Hello hosts,I have been hosting for over a year now and have gone through multiple cleaners from with none of them really doing a job well done. Most don't even do the basics. For the first year, my husband and I rotated and cleaned ourselves but with our... Latest reply by Rebecca1568

Experienced hosts often warn new hosts to be very careful with their advertising, wording and discount offers so they are not scammed by the bottom feeders out there who target inexperienced hosts. Well, surprise, surprise, another OTA has sent out advert... Latest reply by Anonymous

Does anyone pay their cleaner, even if they get a cancellation? I feel bad that my cleaning lady counts on getting the money for cleaning, then if there’s a cancellation, she gets none. It really messes with her budget (although I am talking like one can... Latest reply by Ami19