Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Nilesh34

Due to COVID 19 , I decided to stop the homestay business for a short while. I blocked the booking calender since few months back till Feb 2022 to stop taking booking. On 19/10/2021 , I noticed that the guest, ** had confirmed his booking on 30/10/2021 by...

Hello, I am new to hosting & would like to know have anybody else ran into a situation like this & what is the best possible way to prevent it from happening again. I recently had a guest try to book my unit, thank to Airbnb they flagged there account & s... Latest reply by Kimberly745

Hi all, for the past 18 months I've been trying to get Airbnb to fix my issue in that I never get texts anymore since their "upgrade" when I get a booking or any messages. I mostly don't get emails and many times I'm not alerted at all when I get a bookin...

Hi there - Can I set multiple cancellation policies to protect me from cancellations for long term stays or peak stays? Latest reply by Emiel1

I have sent a request to book and been sent an email saying I have until 0725 tomorrow morning to complete booking. On looking to do this i find i have emails to say someone has overridden the system and they are not honouring my request. Surely this sh... Latest reply by Mike-And-Jane0

My guests have just arrived a day early. Looks like a genuine mistake. They have traveled 4 hours to get here. They have left very upset for making the mistake. they can’t make the reservation for tomorrow, should I give them a refund. It does mean that I... Latest reply by Brian2036

I have been a Superhost consistently for many years. I don't travel much so I have lost many hundreds of bonuses. A while back I asked if I could put my gift towards having professional photos of my home done. At that time the answer was yes I could bu... Latest reply by Anne8506

We have a couple staying with a baby. We don't allow infants. I'm super worried as our place is not safe for a little one. The only reason I know is because the internet went down temporarily and they asked for instructions to reset. After giving them th... Latest reply by Lorna170

I was just wondering why won't Airbnb offer insurance for expats abroad and global health insurance for everybody that wants to apply? I'm taking about rates of $1-3/day health insurance. Airbnb has already a good trust and reputation and the world become... Latest reply by Helen3

For those who have never stayed as a guest, here is a snapshot of the review process when completed in March 2021. I completed this review on a laptop and accessed the review from the e-mail prompt that Airbnb sent after my stay. E-mail from Airbnb aski... Latest reply by Brian2036