Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Steven1947

Depending on the date, I may need a minimum stay of 5 days, and other times one day is good. I want every potential guest to ask first. If I set it to instant book, I assume that means I can't say no, correct? Latest reply by Sarah977

Hello, I had a guest reserve our place for a month. They showed up yesterday and looked at the condo building and decided it wasn't secluded enough. They are demanding full refund. Our policy is Flexible, so they should pay for at least a night. They did ... Latest reply by Susan990

A customer keeps making reservation without paying. Every time, wastes my a day, makes me loss revenue. It is unfair, airbnb should not held for customer without paying Latest reply by Zhongyan2

Who collects the damage deposit? The host or Airbnb? Latest reply by Barbara2519

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they... Latest reply by Kimberly670

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they... Latest reply by Kimberly670

As much as Airbnb's review system provides the illusion of being fair to both guests and hosts, the reality is that hosts are much more impacted by a bad guest review as our livelihood is directly affected. A guest with a single decent review or even no ... Latest reply by Mike-And-Helen0

Hello everyone! A little while ago, we've created a post regarding items left behind by guests (click here to view). I have to say that it was great reading stories of all the items your guests have left behind. It truly is interesting which items ar... Latest reply by Dimitar27

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they...

I urge Airbnb to keep the cleaning protocol solely voluntary. It’s great for those hosts to stand out with a cleaning protocol badge, and for guests who are especially concerned about that to be able to find those properties. If a host voluntarily says th... Latest reply by Helen744