Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

I did a little experiment. I posted a list of FAQs/dos and don'ts on social media about how to be a great guest on ABB. The responses were enlightening. Many respondents, including some who follow my actual ABB account and have stayed as guests, expresse... Latest reply by Michelle53

I'm seeking answers to some of the following questions regarding Airbnb Ambassador program: 1. Resource URL for getting started with an FAQ section?2. Dedicated support Dept for Ambassadors?3. Commission structure breakdown? I've found it frustrating find...

I am selling my Airbnb in the East Bay of San Francisco area. I have seen some threads where there is not much help relocating guests. Does anyone have experience with this?Anyone interested in a 4 br 3 ba fully occupied Airbnb? Latest reply by Sarah977

Hello everyone,one of the guests I hosted few weeks ago has disappeared with my house keys. Moreover even feces(crap) on my bedlinen. Although, I requested my security deposit from the guest, he did not reply to any of my messages. I sent all the proof an... Latest reply by Tan4919

Difficulties in getting started as a host. 1) Lack of transparency on how the fee structure actually works. I can see a 15% fee is charged but my rate on the calendar does not relate to the fee i set in the daily charge field. Where can i get an actua... Latest reply by Helen3

I am looking for a cohost to help with managing the property. Not planning to go with a management company but someone who's a host already in Denver and has cycles to manage. Please ping if you're interested. Latest reply by Liv

今年からホストを始めました超初心者です！よろしくお願いいたします！ホストをしていてゲストに喜んでもらう事にこちらも楽しみになっている中、ゲストとのコミュニケーションもいい感じで、喜んでいただけてると思っても、レビューは書いていただけないゲストに出会うと、その度にへこんでしまいます。あの喜び方はなんだったかな？気を使ってもらってたかな？と。 それは普通のことでしょうか?書いてもらえなくても、こちらのレビューは書いた方がいいのでしょうか？初歩的なことで申し訳ありません(泣) Latest reply by 幸子4

I just received a strange inquiry, "Hello landlord." No communication about details of travel or requests, just "hello landlord." The inquiry is from Dai, no photo, just joined Airbnb, no reviews. This person is apparently seeking preapproval of a stay... Latest reply by Emilia42

one of our two identical airbnb's were taken off line instantly due to a guests making a complaint after 70 + 5 star ratings. living in the woods isn't for everyone!Their complaint was due to child safety with a balcony bedroom. All issues fixed although ... Latest reply by Mike-And-Jane0

I had a customer book a room. Long term 29 nights. He then tells me that he planned on bringing his girlfriend and dogs. We both agreed that he could not stay here. The problem is that the long-term cancellation policy applies and will not refund him the ... Latest reply by Branka-and-Silvia0