Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Andrea8969
Hi there, I am new to hosting on Airbnb (as of June 2021) and I'm very confused regarding this under 25 rule? We have a full cottage that we rent out in Ontario 1. If a guest is under 25, are we notified? Is there somewhere we can see it in the reservat...
Latest reply by
Stephanie
I just noticed that the link to my guidebook is no longer working. Whenever a new guest books my room, I always send them the link to my guidebook but this time the link is not working. Instead of going to my guidebook, when you click on the link, you g...
Latest reply by
Stephanie
I'm based in NYC and I have a long-term guest who's lived here since January asking for a letter (of recommendation of sorts?) for his application for cash assistance and SNAP benefits with the NYC HRA. Does anyone know anything about that? I didn't know ...
Latest reply by
Debra300
I would need some help to understand what is the procedure to start hosting an adventure. I am a mountain guide, I am certified to work as one and I want to offer mountaineering activities on AIRBNB. As I've read in some articles, the platform works with ...
Latest reply by
Essaouira-Beachlife-Moro0
Hi all, I wondered if its normal that following a damage claim airbnb doesnt do anything for 1 month?!I had a guest damage my mattress and even swap the bedsheet she damaged expecting I wouldnt notice however the replacement is totally the wrong size for ...
Hi there, Any ideas please? On my Calendar, all of a sudden, I have the Smart Pricing Icon on (every date I have Smart Pricing on) and the popular dates icon is gone. Previously, I had each day blank with either the red dot, or a popular date icon. It is ...
Latest reply by
Stephanie1933
HelloI´ve received a message to reserve my room and after I answered him this message appeared: "It´s no tpossible to reserve"I´d like to know whyRdsAna
Latest reply by
Emiel1
Hello everyone - I wanted to know if Airbnb was doing any kind of accommodations to families that were needing a place to stay since they are not able to go back to their homes due to no water and power.
Latest reply by
Laura2592
I woke up this morning, opened my inbox at 8:15 AM,..... and get confused .... No, we are not "currently hosting" themYes, check-in is today afternoonNo, check-in is not tomorrow. Airbnb, this is not helpful, especially for hosts with a lot of listings@Ni...
Latest reply by
Branka-and-Silvia0
Hi, I was planning to go to New Orleans Sept 10-12 for my bachelorette party until Hurricane Ida hit. I’d like to get a full refund but my host said I could only get 50% back. Shouldn’t a hurricane and power outage fall into the “Extenuating Circumstance...
Latest reply by
Emilia42