Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Umberto441

My internet cut out about 10 minutes into Tuesday's webinar regarding the airbnb Tax situation in Mexico. I would like a link to the webinar slides or any information that I missed. I called customer support and they informed me that this was the only w...

I'm a host. Why doesn't Airbnb charge a security deposit to the guest? I've had a number of situations where I was left out in the cold. I don't have these issues with other platforms that support a security charge. Latest reply by Mike-And-Jane0

Please tell me how to delete the checkin bot, the edit instructions are not working as the Guest Resources tab is no longer an option under listings!Please help, it's sending the lockbox code 3 days early when there are guests already in the house! And t...

Hello-Could anyone steer me in the right direction on how to volunteer our airbnb to host Afghanistan Refugees? I heard that Airbnb was going to use some of the homes, suites, mother in-laws and we'd like to sign up to host. Any advice is appreciated. Latest reply by Till-and-Jutta0

(photo-cartouche-ChaosduGouet-CG-A.Lamoureux) This topic is part of the CC Hospitality Festival. The original was posted on the French-speaking Community Center by @Caroline1857 and we have translated it below. My beginning on Airb... Latest reply by Laurelle3

Hi everyone, The time has come for our second Community Center Festival of Hospitality after several weeks of preparations by our community management team and our lovely members, alike. We’ve outdone ourselves this year and the positive response... Latest reply by Stephanie

The travel credit that superhosts receive after four consecutive quarters of holding the status is worth $100. However, when this is conveyed to GBP, it’s worth only £60. Today’s exchange rate is 1 USD = 0.73 GBP This means the credit should convert to £7... Latest reply by Lawrene0

I recently had a guest cancel after their check in stating that their work arrangements changed, but requested a full refund. I was going to refund them except for the $ to pay the property manager. Though it looks like Airbnb decided to take it upon them... Latest reply by Sarah977

I am an Airbnb host and have a guest that wants to cancel her reservation prior to her stay and get a full refund. The cancellation policy on my listings are "Strict" and she is only allowed 50% back. I have tried helping her in everyway I can. Now, she i... Latest reply by Rebeca162

This topic is part of the CC Hospitality Festival. The original topic was posted on the Italian-speaking Community Center by @Alessandro877 and we have translated it below. ------ Retiring after so many years of intense customer service, I found... Latest reply by John5097