What hosts are saying

    Hi anyone have any tips on getting my resolution payment ? Guest caused over 3500.00 in damages , paid through resolution centre that was confirmed and now airbnb is giving me the runaround because they've lost the payment . Latest reply by Mary419
    Hello, One of my gests made the booking through his own account for a member of his family (I guess so or a Friend).So he never stayed at my appartment but left a false review and gave a bad mark (3)Of course I could answer (and I will), but the mark wil... Latest reply by Brian2036
    My credit card was used by airbnb for a transaction that I never made. The customer care rep 'Jhon' just sent an standard email saying my friends and family has used it. They refuse to give the name on the account where this booking was made. Noone has my... Latest reply by Petr830
    Does anyone have a link to the finer details of the Airbnb Host insurance policy? I'm having real difficulty getting any detail out of Airbnb about what their policy actually covers and what caps are in place and on what. I've been hosting for years a... Latest reply by Ulla213