Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

Hi there, My guest says that they didn't get the review link after the experience. I don't know how long does it take to airbnb to send the link to the guest for review.If anybody knows then please help. Latest reply by Brian2036

Hello community,I am new to hosting and have a situation I am not sure on how to handle best. I had a guest reserve 3 nights at 5pm for same day checkin for 2 guests and stated she’d be here at 6-8pm. We reached out multiple times(calling and messaging) a... Latest reply by Branka-and-Silvia0

"Hi Laura-- thanks for asking about snacks for our stay. There will be 3 of us, maybe 4 if our daughter at McDaniel is free to join us for part of the time. Two of us are gluten free/celiac and 2 of us are vegetarian. Though wine seems fun, we don’t norma... Latest reply by Laura2592

Depending on the date, I may need a minimum stay of 5 days, and other times one day is good. I want every potential guest to ask first. If I set it to instant book, I assume that means I can't say no, correct? Latest reply by Sarah977

Hello, I had a guest reserve our place for a month. They showed up yesterday and looked at the condo building and decided it wasn't secluded enough. They are demanding full refund. Our policy is Flexible, so they should pay for at least a night. They did ... Latest reply by Susan990

A customer keeps making reservation without paying. Every time, wastes my a day, makes me loss revenue. It is unfair, airbnb should not held for customer without paying Latest reply by Zhongyan2

Who collects the damage deposit? The host or Airbnb? Latest reply by Barbara2519

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they... Latest reply by Kimberly670

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they... Latest reply by Kimberly670

As much as Airbnb's review system provides the illusion of being fair to both guests and hosts, the reality is that hosts are much more impacted by a bad guest review as our livelihood is directly affected. A guest with a single decent review or even no ... Latest reply by Mike-And-Helen0