Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Andrea8969
With all the changes and updates that Airbnb have been making I am finding it difficult to find the answer to the questions I need to ask. I used to be able to see the star rating by category left by guests after their stay. This was extremely useful as...
Latest reply by
M199
It's been raining cats and dogs the last few days in London (or has it been weeks?), so it seemed appropriate that the International Cat day was yesterday (8/8), while dogs' special day is around the corner (26/8).
Whether you're a pet owner or not,...
Latest reply by
Francesca
NickFormer Community ManagerLondon, United Kingdom
Hi all, During my 4 night stay at an Airbnb, unfortunately, I accidentally knocked over an diffuser liquid while closing the blinds and the liquid from the diffuser damaged around 10 cm area of the paintwork on the window sill. I am happy to pay reasonab...
Latest reply by
Emiel1
Thought I would share this because it might bring a smile to others. This past weekend there was a little local festival, vendors, music and baking contests, that sort of thing. There is also a silly parade, people drive their cars, tractors, ride horses ...
Latest reply by
Jenny838
I have been trying to resolve a problem that I presented to Airbnb customer service for nearly a month. The first customer service I spoke with sent me a message saying that she will be gone for several days and will return to my case when she comes back....
Latest reply by
Sumana5
I would like to thank the Community for all the good advice and inform you that Airbnb already removed Seif's unjustified review. Regarding breakage cover's money - I am not sure if, after that long "war" with guests and discussion with Airbnb and the Com...
Latest reply by
Helen427
Hi, Are there any other hosts in the Stirling (Scotland) area that can recommend a good property management company please? Rather than do it ourselves, we are looking for a reliable company (or cleaners plus?) to arrange cleaning, linen laundry, restocki...
Latest reply by
Helen427
Hi There,
Received a txt message from someone claiming to be a guest with me for next week and giving a code **. They were asking to pick up the keys . This message of course did not come via the AirBnb app.
Either a genuine mistake or a scam. Just b...
Latest reply by
Helen427
The past two days I have received booking inquiries asking me to contact them via Whats App so they can ask covid and quarantine related questions. The Whats App number is cleverly inserted using circled numbers so that the Airbnb metrics don't remove it...
Latest reply by
Liam1816
I am getting very concerned and frustrated and come here to see any other hosts' experiences. My listing property on Airbnb is a big house and some people would have parties here. While the party was on 12-13 June 2021, I was still new. There were big da...
Latest reply by
Susan4266