Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Airbnb customer service continues to be sub par and favors the renter and not the Host! Had a renter this weekend, they check in then 6 hours later check out. I get no phone call.Next day I get an email from a 0 review renter, wasn't our taste, want a ref... Latest reply by Brian2036

Hello. I am new to hosting and am currently doing long term stays. I booked for my first long term stay (six weeks with the option to extend two more). Should I have a lease contract signed as well? If so, does anyone have a sample one? Latest reply by Brian2036

Hi , I had submitted about 10 days ago a request for a refund from one of my guests due to damages. Today i received and email from the Safety team that there is an incident and they have suspended my account . Could the two be linked ? Latest reply by Elaine701

Hi there Anyone know how I can add 2 extra people to an existing booking, but they are only staying 1 night not the 2 nights? Thanks Latest reply by Jenny838

Hi,I just checked out my Airbnb yesterday and when I unpack today, I noticed one of my reusable bags has a hole on it. These are nice reusable bags from Baggu and cost $12 each. As I look into the bag, I noticed a bite mark on a paper pastry bag inside, a... Latest reply by Sarah977

I am getting a blank page when Verifying a host account, right at the step that asks me "registered, or unregistered". I've tried from PC and App, different browsers, deleted the cash, but still a white, blank page. Is this a bug from the website? Kindly ...

Hi all! I come to you for help again! I have a guest that booked a couple months ago and communication has been “weird” for lack of a better term. He would ask a question and I would answer it, then he will respond and basically ask me the same question a... Latest reply by Leiloni0

I hosted a couple that booked to stay for 10 days. On the morning of the 4th day, the couple got into a heated argument, they fought (items from the apartment were thrown and broken). They made such a spectacle, neighbors came to see what happened. The wi... Latest reply by M199

So I've just had guests leave my property after booking for work accommodation. They did advise (from the initial booking) that they had received a previous 'bad' review due to friends messing another property, this was not work related. They left the t... Latest reply by Branka-and-Silvia0

People I have no connection to and no knowledge of have had access to me listing and account. I was not notified by Airbnb that these transaction was taking place. I have 3 questions to Airbnb IT security: Why is there a message to William at my message b... Latest reply by Marie7058