Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

I think I know the answer to this but I wanted to be sure. We have had mostly great guest! Over 95% have been fine to fantastic. But probably like all of you, we go through some times when we get a coupleof less than satisfactory guests (shall we say) a... Latest reply by Barbara1198

I’m seeing a whole lot of unhappiness among people who are clearly confused about what Airbnb promises to do for us, what they actually do for us, what we wish they would do for us, etc. I soon realized that I haven’t really thought it out. The advertisi... Latest reply by Elaine701

This guest had a truly awful review from a previous host (thank you, that host for the warning!). I had a conversation with him about my rules and was a nervous wreck the whole stay. The guest clearly tried very hard to follow my rules. He fell just a lit... Latest reply by Brian2036

Hi everyone, I'm pleased to announce the opening of the Hosting Olympics! We didn't quite have the budget for an Opening Ceremony complete with fireworks and dancers (throwback to London 2012!), but we are certainly bringing the same level of enth... Latest reply by A-t0

We have a property in Amsterdam that has an official listing and a permit, for which we pay to the city. However, Airbnb has set us as private host and limited our dates to 60 days a year, and will not release the dates for further booking! We have submit... Latest reply by Emiel1

Dear All, Providing a platform, such as air benb, allowing to host people privately is a good service and very useful. However several times i have been disappointed about the handling of Air benb during cancelations. Last i made a reservation with a canc... Latest reply by Sarah977

My client booked for 7 nights, but after staying 3 nights would like to check out.How can I change the booking dates of this reservation if my setting is for a 5-night minimum stay? Latest reply by Emiel1

Hello everyone, I am wondering through what channel everyone else is hiring your housekeeper. After a housekeeper is hired, how do you make sure they are doing a good job if you can not physically monitor their work?

Does anyone know if Airbnb allows hosts access to any of their API's to create custom analytics data dashboards? The Analytics page is not useful. At minimum, I need to know where my views are located and if they are unique users. Thanks for your help. Latest reply by Helen3

I just had a terrible experience with an AirBnb host. I called AirBnb mid way through the stay after the water was cut off, and Airbnb said I had no recourse with them since their "policy" states that refunds are only eligible 24 hours following checking ... Latest reply by Liv