Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

I am a superhost with more than 400 5 star reviews. I recently had a guest arrive at 8pm the day of check-in and called airbnb to cancel because they saw my husband is a taxidermist. They told airbnb they were upset because I eould be cooking bacon and h... Latest reply by Sarah977

I received an invite to a Host Workshop with Catherine Powell. It was this morning. The zoom link did not work neither from my phone nor computer. I re-signed up with a different email and that did not work either so it sounds like they were sending out a... Latest reply by Michelle2632

We have had our first tenant and they have made damages about 60-80 euros. how do we claim them from the deposit ? Any help appreciated Latest reply by Tony1355

Total confusion on refund of customers under COVID LOCK DOWN compliance in Australian State of Victoria. The State of Victoria is still in a declared State of Emergency due to COVID and is opertaing under Govt health directions and lock downs. The State o... Latest reply by Mike-And-Jane0

We just had our very first guest leave, and they left a review - however on our listing it doesn't show up.Instead it shows: No reviews (yet)This host has 1 review for other places to stay. Show other reviews We don't have any other places to stay listed,... Latest reply by Shaleen2

Perhaps it’s time to count our blessings and tell stories about the BEST guests we have had rather than the worst. We just had two in a row who were definitely 5* ++ and I am trying to define the parameters that influenced my opinion. First, they knew wha... Latest reply by Ernani15

My neighbours observed a guest putting excessive force on my front door handle and lock in attempting to open the door the wrong way. The force has broken the internal mechanism which costs £120 . Can I charge the guest. Latest reply by Brian2036

Recently I had a very difficult guest. I have been a superhost for 5 years. Now This guest is spoiling all my hard work. I had a bad feeling about the guest form the beginning as he asked to contact him directly, and did not have any previous review. But ... Latest reply by Sarah977

Three weeks ago, we reserved an entire home, and the host is now changing the terms of the check-in and check-out times a week before our stay, stating that extra time is needed to clean the home. There is already a 4 hour window between the check-out an... Latest reply by Brian2036

I have been hosting exclusively on Airbnb in Toronto for a couple of years given its host guarantee programme which provides safety net whenever there is damage. However, it all changed now. Although I have provided my all the necessary receipts, they onl... Latest reply by Michelle53