Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Alexis1110
I have addressed a serious safety issue for the lodging I checked in two weeks ago. I have addressed it during the stay. Nobody has yet respond me, although ten days have passed. Where do I turn to?
Latest reply by
Μαρια19
Is anyone else frustrated with Airbnb’s lack of help? I’m tired of the blow off when I have serious concerns but they have no problem talking their money and doing nothing as far as assisting people who host? but they go out of their way to protect the gu...
Latest reply by
Laura2592
Airbnb has been making it extremely difficult to receive a full cash refund. they keep updating their extenuating circumstance policy but making it harder for guests to receive a refund. they keep ignoring certain points I bring up and keep replying with ...
Latest reply by
Ingrid51
We received a poor review from a guest who broke the rental agreement by having 11 people when they booked for 5 and the limit is 6. The review is based entirely on us calling them out on the additional guests and asking them to remove those people. The...
Latest reply by
Batt27
Hi, I booked a place for 4, but it turned out that is suits 2 persons. We left of course, there were no enough sleeping places. And both a host and Airbnb refused to refund me. How can it be? Sounds like a nonsense, no? My next steps?
Latest reply by
Alexandra316
FACTSWe hosted a non-refundable, 7-night reservation back in July 7, 2019 -July 14, 2019 (on a property we no longer manage)Guest Canceled the reservation after just 1 night in the home, and Support immediately refunded the guest $1,880.00 of the $2,042.5...
Latest reply by
Scott125