Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
William2775
FACTSWe hosted a non-refundable, 7-night reservation back in July 7, 2019 -July 14, 2019 (on a property we no longer manage)Guest Canceled the reservation after just 1 night in the home, and Support immediately refunded the guest $1,880.00 of the $2,042.5...
Latest reply by
Scott125
I received a code from Airbnb for a discount on eero products as a reward for being a Super Host. While that was great the coupon code in invalid. I called Airbnb and spent 30 minutes while they tried to get a fix. They referred me to eero and after 2...
Latest reply by
Cindy977
Just a rant. Anyone else more annoyed than ever at the out of control Airbnb helicopter parent ‘Nanny Algorithm’? It’s worse than ever. I have check in instructions added, and guests are instructed at booking on how to find them. I still like to follow up...
Latest reply by
Helen744
How can my partner add my name to his listing? Seems like just adding me as a cohost won't bring my name at the listing. I am not a host myself. Thank you
Latest reply by
Mike-And-Jane0
I rented a property a few miles outside of Taos for a month to work quietly and remotely in Covid times. I drove from Wisconsin and when I got to the property it was so off the beaten path, I was given coordinates by the owner (who lives in Tennessee) to ...
Latest reply by
Claudene0
Hi Everybody,I have a quick question regarding Instant Booking. When we first joined Airbnb last year, we turned on the Instant booking at the constant AI suggestion. We soon found out that potential guests fall in love with the photos, don’t bother to r...
Latest reply by
Don-And-Emily0
I have a complaint as to how trying to book through airbnb works particularly with regard to identification requirements. I would like to speak to or e-mail someone at airbnb but there appears to be no facility to do so. They seem to be disinterested in c...
Latest reply by
Jennifer1773
Hello everyone, I’ve booked a Airbnb for 192€ but when I looked at the Airbnb I’ve booked it showed me a completely different Airbnb and it said that it costs 109€, yet my bank account said that 192€ has been taken from my account.I canceled my reservatio...
Latest reply by
Emiel1
I had a last minute booking from a guest who booked for a third party and then advised me he’d be checking in after 1 am (my check in hours are cut off at 8 pm). I called airbnb right away and after 30 mins the agent told me reservation would be canceled ...
Latest reply by
Jennifer1773