Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Mary7103

Wondering if someone can advise. We have recently renovated a home specifically for holiday rental. It has been renovated to a very high standard and everything is less than a year old. On our latest change over, damage to our new hardwood floors was n... Latest reply by Lisa723

I have recently only been accepting guests through Instant Book due to a few bad guest stays. I now have a guest asking to book, and the review on them only says "they stayed at my home" with three stars. Is it okay to reach out to the host and ask for m... Latest reply by Kevine-Thierry-Serge0

I’m at my wits end with Airbnb support right now. We had a guest arrive at our 3 pm check-in time with a dog and extra people (and also saging our home for ”bad vibes”). I went outside to ask him about the dog and explained we have a no pet policy. He tri... Latest reply by Sarah977

Recently returned from a trip and neither of the two hosts I stayed with left feedback. I always try to participate fully. I did send a private message to both regarding some improvements they might consider, but not written condescendingly. But of cours... Latest reply by Gordon0

I have a guest arriving soon who says that 2 of his party have tested positive and he wants to cancel and get refunded. I have a strict cancellation policy as it's my house and not only does it take a huge amount of work to get it ready for guests but als... Latest reply by Ashley1160

Hello,I went through the verification process a month ago and sent a copy of my BC Driver's License that clearly shows that it expires "2023-Nov-03"I checked the page on Verification and it states that I have been verified.I received an email from our up... Latest reply by Emiel1

Yey! It's time for another three-day holiday weekend here in America the great US of A celebrates its birthday and independence on the 4th of July. Which means most government workers and private employees at companies that abide by govt holidays will be ... Latest reply by Jennie131

Hello I’m a new host. A guest has called me to say they have tested positive and have a booking with us in the near future. airbnb gave them our number to talk to us about the booking. I am assuming they want to cancel. what are hosts doing ? airbnb cance... Latest reply by Martin-And-Lesley1

Host and Guest Conversation: Jun 8, 2021Message from Airbnb ServiceTo protect your payment, always communicate and pay through the Airbnb website or app.Message from Airbnb ServiceHosts can’t see your profile photo until after your booking is confirmed. L... Latest reply by Lisa723

As fears of another lock down in the UK are looming I have had a enquiry from a potential guest about offering a longer cancellation policy I currently offer Strict: Full refund for cancellations made within 48 hours of booking, if the check-in date is at... Latest reply by Mike-And-Jane0