Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Katherine1374

A guest booked 8 months ago, wanted to cancel - pandemic-related - we offered a significant concession on the cancellation policy (agreeing to give up 75% of our net), she then said her circumstances changed and she decided to come. Since arrival, she ha... Latest reply by Derence0

Hello everyone! The time has come for our third Host Talk! As you have taken part in a survey, we could see that the second most voted topic on the survey was the future of hosting. Talking points would be about post-pandemic hosting, and the futu... Latest reply by Virginia579

She had one perfect review but very low stars. Luckily, and because of a kind of guest she is, she began by bargaining instead of using instant book so I had a chance to look. In her review for the other host she complained about everything: dryer to slow... Latest reply by David7943

Ok airbnb community - help me figure out this one. Why would airbnb NOT remove this guest from the platform as a way of protect future potential hosts???? It makes no sense to me. I tried to report this guest to airbnb in April and again in May who... Latest reply by Emiel1

Someone booked a week in my cottage via Instabook. I allow a maximum of 4 adults + 2 children. AirBnB define children as 12 and under. The guest (who is also an AirBnB host) has 4 adults + 2 teenagers which makes 6 adults. The cottage is 400 sq. ft. ... Latest reply by Lisa723

After one year of no reservations I have gotten reservations. Back-to-back! A four day followed by a one month stay. Yippie.The four day went without a hitch. the one month stay was terrible. The wall heater for supplement heat went on the fritz so I to... Latest reply by Ann72

I'm an experience a host. I'm asking Airbnb support department to delete a review and ratings from a guest who cancelled his reservation, who did not check-in my apartment in Provence-France but was able to post a review and ratings about cleanliness, val... Latest reply by Laura2592

  As I prepare to open my new room to AirBNB I research existing rooms in the area. I come across a “room” for $787/night and another for more than $1300/night. There are pictures of hotels in the area in which rooms are NOT that expensive. This “host” ha... Latest reply by Suzanne302

Since the outage a couple of days ago, the menu has changed and no longer shows the inbox. Does anyone know how how I can get access to conversations and messages. Pretty vital! Thanks in advance. Latest reply by Kenia24

I have a guest who’s phone number was no longer in service so they did not get my messages . Address was not correct either. Apparently they moved years ago & changed phone numbers ??? I only found this out after they had checked in. Different state , d... Latest reply by Branka-and-Silvia0