Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hello, I'm new on airbnb, and today my listing get the first and really nice review of past guests, but the review is under my name and not under the listing. Under the listing it write "no reviews yet". I have only one listing on airbnb and on my profile... Latest reply by Goran122

Do you let your guests know your vaccination status and if so where do you put this iformation? Latest reply by Emilia42

Airbnb does not protect their hosts from revenge ratings or reviews.If it is INARGUABLY clear a revenge review/rating has been left, the review should be removed. There ought to be an arbitor to whom we can go who wil review any evidence and the thread. I... Latest reply by Antonia404

A guest contacted me to book one of my rooms from August 1st through Dec 1st. I was asked if I would give an additional discount above the 35%. I did provide an additional discount since it was a longer booking. BUT when the guest booked, she did it w... Latest reply by M199

I had a guest have additional people at the house and threw wet toilet paper that stuck to the ceiling and walls.I provided AirBNB with video footage of the additional guests from the exterior of the property and video from the cleaner of the mess they le... Latest reply by Helen427

Hi there - I'm in Canada and had a guest from the UK that was due to be here today but of course due to covid, had to cancel - this was back in August. The guest I believe also had booked this even before covid. Anyhow, on my side, it does say guest has b... Latest reply by Juley0

Hi All I just noticed that in 2020 Guest Compliments showed on reviews (see picture). Now in 2021, it no longer shows, just stars show (see picture). Does anyone have any idea what is going on? Or is this just another way for Airbnb to annoy their supp... Latest reply by BenkaandKeith0

Hi, we are new to hosting and have just had an instant book request but the person has no reviews and no profile picture. Could be he is new to air BnB or that it's dodgy? If I ask questions then choose to decline that feels a bit awkward... Apart from tu... Latest reply by BenkaandKeith0

Hello All. Is there a way of seeing the private message that you sent to a guest ? I mentioned that there was some damage to the floor but it has not been acknowledged by the former guest at all. It seems that we cannot continue messaging privately after ... Latest reply by Colleen253

Hello All- we are new hosts and wanted to find out how many of you take on extra insurance through your homeowners on top of what is provided by Airbnb? Thank you Latest reply by Lorna170