Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
i have been trying for 2 months to get a response or anything close to it from the customer service about an issue and they keep ignoring me .i have spoken to dozen of representatives written dozens of emails , and all of them with the same answer: i do...
Latest reply by
Emiel1
Let me start by saying that the Reviews/Ratings System is totally flawed. In my case, there is are guests who complain about Airbnb's App design that doesn't allow them to visualize the total property so that they can make an educated decision as to book ...
Latest reply by
Ann72
I have a 1 star review and their verbiage says "renters beware" The only reason i received the 1 star was because during their stay a mirror was broken and i had to request the $100 from them. They declined and wrote a lying review. All messages show it w...
Latest reply by
Anonymous
Guest took the 10% discount option for non-refundable. They have now canceled , more than the 30 days in advance anyway so that’s good . What are people doing . Will I issue the full refund anyway or issue it if the dates get booked again . first 2 months...
Latest reply by
Linda108
I had my calendar open for a shorter period of time because I don't want someone booking a prime month like December (ski area) at my summer prices. I have one booking that did come in above my winter minimum rate. I checked the estimated rates for the ...
Latest reply by
Summer64
HiPlease help, I made a mistake and someone just book the entire month of December for $100 USD with instant booking. How long my calendar will be blocked if I cancel the reservation with less than 24 hr since the reservation was made?Thank you in advance...
I needed a place to stay while attending a VERY SMALL, COVID SAFE wedding (all guests showing proof of vaccination & taking a COVID test before the wedding.) I tried to book a place that was listed as "PRIVATE." Nowhere on the listing did the word "shared...
Latest reply by
Lisa6259
Hi, help me, please.I cannot confirm and pay two stays.I receive the message "Let’s try that againUnfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please...
Latest reply by
Toqir0
Hi , This is Saathvik , im a superhost from India , Hyderabad I am taking to community centre to raise a recent issue of mine , 1) Guests books my place instantly 2) Guest dosen't answer basic question in the message thread3) Guest dosen't pick my phone...
Latest reply by
Anonymous
We have just found out the hard way, when a guest cancelled on us AFTER ARRIVAL, that the "Strict" cancellation policy for Korean guests, while already different to a standard "Strict" policy, has changed to be even further away from the cancellation poli...
Latest reply by
Barbara2229