What hosts are saying

    There is no customer service any more. I had a guest with 2 profiles who was clearly trying to scam me, wanting a full refund for a "family emergency" he could not document. When I refused he wrote a completely untrue bad review. I was assured it would no... Latest reply by Emiel1
    Hello! Can someone who sent me an inquiry go ahead and book without me pre-approving or, now that I’ve answered their question, are they just waiting for me to hit pre-approve so they can book? Like I said, I’ve already answered their questions so ball is... Latest reply by Julianna31
    Hello everyone, I hope your week is going well. Our next meetup will be on a APAC friendly timezone and will take place on Wednesday June 30th, 12PM (BST - UK time). *Timezone (I hope I get this right) Wednesday June 30th, 6AM (Kansas City / Pensac... Latest reply by Christine615
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    Hi, I received a email from Airbnb threatening to suspend my account due to 3 declines in succession. However, the reason I am declining the booking is the guest is NOT following our booking rules. We clearly stipulate that our property is for families wi... Latest reply by Lisa723
    I have been using Airbnb for years now and became a host myself two years ago. I was under the impression that Airbnb hosts were people opening up their homes or rental properties to people. I am currently looking to book a trip and am coming across home ... Latest reply by Laura2592
    ARE YOU KIDDING ME? Value is so subjective AND, nobody believes the value is there AFTER they have left. I just received all 5 stars from a guest who then gave me a 4 with this explanation; More than I wanted to pay, but that's what it is near the beach.... Latest reply by Laura2592