Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
Dear QuincyI had a booking 2nd-5th August but due to the shower breaking down and a loss of showering facilities the guests did not visit. The payment was still taken as they did not actually cancel and I have fully reimbursed them. I am wondering whether...
Latest reply by
Emiel1
Please help us understand Airbnb Rating System and purpose.1. The guest leaves happy (we meed them all in person, so after thousands of guests we have a pretty good feel for happy vs. unhappy ones).2. The guest reviews us: "The perfect relaxing getaway! T...
Latest reply by
BenkaandKeith0
Good afternoon,I've just had a cancellation for my property from this coming saturday for a week (I only offer 7 nights minimum, sat to sat on my listing) therefore it is now showing up as available in the calendar but when you try and book it says those ...
Latest reply by
Mike-And-Jane0
Hi there, We are based out of Florida and we currently manage a moderately sized Airbnb portfolio in Florida and Tennessee with a high rate of success and occupancy. I've been an Airbnb cohost/manager for 4 years now and am experienced in pricing manageme...
Hi, I have a 2-bedroom flat in the centre of the old town in Paphos, Cyprus which I would be interested to swap for a 1 or 2-bedroom flat in London, UK (I would also consider Rochester). I'm looking to stay in the UK from the beginning of October 2021 unt...
Hi, everybody.It's about another reservation HMJ538WYBB.If necessary, please check the conversation history at the below my post.
In this case, it seems that both the guest and the host did not have a cancel button because the reservation was made on the ...
Latest reply by
우린0
Hi I am new to Air B & B in UKI have recently had 2 cancellations with only a couple of days warning and no real excuse. I was advised with Covid-19 and other uncertainties to have a no charge policy but I think some people are booking different options a...
Latest reply by
Pete69
Hi, all. We have been Air BnB hosts for 4 years (of course, part of that doesn't count because of the pandemic lockdown) in Massachusetts. We were just contacted by someone who wants to book with us but who has not verified identity, citing concerns abou...
Latest reply by
Kevin1322
Hello,Is there a phone number or email address where I can get in touch with an Airbnb representative who is a manager of the resolution department or escalation specialist? Our rental, which we never actually stayed in, was unfortunately a huge disappoin...
Latest reply by
Douglas360
I recently had a booking arriving at 4pm & at noon I heard about the SE Qld government lockdown that had happened overnight. I sent them a message that they cancel & I would give them a refund. They stated they were coming. They were breaking the law and ...
Latest reply by
Emiel1