Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

Our check in window is from 3-8 PM. It is stated in our listings as well as in the email confirmation we send immediately after they book. It also states that late arrivals must be approved before booking. We had an instance yesterday where a guest booked... Latest reply by Emilia42

I'm on Eastern time so it's pretty late but wanted to put this out there for comment. How many others have had these problems with Airbnb staff, post Covid19? We're in year 6 with 3 properties, Superhosts for many years, 20+ years of conventional B&B bef... Latest reply by Tf1

Guest makes a reservation two months ago. "My daughter and I are looking to get away for few days this summer. Your place looks like a great place to spend that time in the Laurel Highlands. Thank you! " There are two guests on the reservation. She's got... Latest reply by Kia272

Hi, I have booked a flat in Italy for 3 months and now the owner want to charge me €1000 more because my children want to come just to spend 3 weeks with me. Does the owner have the right to over charge me if I receive visitors? Thanks Latest reply by Lorna170

I have a guest who for the past four months has been constantly rescheduling a four day booking, usually waiting until about two to three days prior, then asking the reservation to be changed for a date several more weeks out. Each time, they sent a non-... Latest reply by Anthony608

It just occurred to me during monsoon season in Arizona that potentially a guest may not be able to depart our AirBnb campsite due to flooding rains in the area. Do you just let them stay free or should they be charged? Just wondering if anyone has dealt... Latest reply by Jenny838

We booked an AirBnB for a month but left after 4 nights as the property was not as described. The metal stairway to the front door had the bottom step missing, the next one was badly corroded and the whole stairway felt unsafe. The main door led into a bu... Latest reply by Emiel1

I've registered and used AirBnB for the first time over the last few days and it will be the last. Trying to get accommodation near Le Mans for the upcoming 24 hours race and I book a house and pay the requisite 50% deposit and have the booking confirmed.... Latest reply by Emiel1

I have a guest who told me it is only her family (2 adults and 3 children) staying at the booking. She stayed for five days, during the time we exchanged text messages and she was always polite and nice. After she checked out, my cleaning lady went to cle... Latest reply by Haiyan7

I'm French - I have settled status and have lived in the UK over 36 years! How on EARTH did AirbB&B find out:- a) My Nationalityb) Have the right to send me an email somehow suggesting there are different rules for Europeans???? I don't need to be singled... Latest reply by Mike-And-Jane0