Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Guest booked 6 months ago for a 5 day stay (4 adults, 1 child, 2 infants) arriving tomorrow. The upshot is that he and his family are now unable to travel and only his brother and his wife and infant will be staying. How do I deal with the lead guest no... Latest reply by Helen427

Hello, We recently encountered a tough situation with our last guest. When they checked out (Sunday July 18,2021) my cleaning person noticed a missing pillow and a broken dish sponge holder (I purchased in Key West, FL). No Biggie, When I message the gu... Latest reply by Helen427

Good evening. I was trying to book an airbnb, and I had to upload my ID to verify my account. Can you please provide me with how many business days the verification will take? Is it 2-3 business days? I put my down deposit on an airbnb and waiting on veri... Latest reply by Sydney144

Hi everyone I literally just had my 6 listings all suspended. This is my business and my life. I started this business earlier this year and have been accelerating with great listings in the last few weeks. Last weekend someone almost burnt my house and... Latest reply by Mike-And-Jane0

Hi all, just looking for opinions on refund amount. Maybe you can give some insight and advice. We booked a place in Bristol that had great reviews so we booked it for 4 nights. We were due to arrive at 8pm but got an email at 7pm from the agent who overl... Latest reply by Annie-and-Julian0

Why do I have to receive a text message with a 6 digit number to enter before I can get into my Airbnb account. I am using the same computer all the time Latest reply by Emiel1

Hi. I no longer see guest messages sent to my registered email. What's wrong? Latest reply by Emiel1

Does anyone know if guests are required to acknowledge the shared space policy of mask wearing and have to agree to this policy? Do hosts have to provide the masks? Latest reply by Kia272

I booked a house at Nanjing which I'll travel to for my annual leave from 24th July to 31st July, and I payed RMB 3881 online at 17th July. Nanjing goverment reported 9 airport service person has been found COVID-19 at 19th July, and 3 more has been found... Latest reply by Sarah977

Hello everyone, In the run-up to the Tokyo Olympic and Paralympic Games, Host Advisory Board member Shinya Nishide shared some tips with us on how to facilitate a more enjoyable stay for travellers from other cultural backgrounds. You can read his s... Latest reply by Shinya0