Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
As I prepare to open my new room to AirBNB I research existing rooms in the area. I come across a “room” for $787/night and another for more than $1300/night. There are pictures of hotels in the area in which rooms are NOT that expensive. This “host” ha...
Latest reply by
Suzanne302
Since the outage a couple of days ago, the menu has changed and no longer shows the inbox. Does anyone know how how I can get access to conversations and messages. Pretty vital! Thanks in advance.
Latest reply by
Kenia24
I have a guest who’s phone number was no longer in service so they did not get my messages . Address was not correct either. Apparently they moved years ago & changed phone numbers ??? I only found this out after they had checked in. Different state , d...
Latest reply by
Branka-and-Silvia0
I just recently started hosting and all of my guests have been great and left my place clean with the exception of my 9th guest. Her and her boyfriend left trash all over the place, stole 2 of my towels and stained the other 2. They broke a leg on my b...
Latest reply by
Branka-and-Silvia0
I have been receiving “Ready to publish” message on our Airbnb listing for a few weeks now but we have been renting for 6 months. Has anyone else experienced this? We are afraid to hit the publish button in fear that it screws up our current listing & boo...
Latest reply by
Robin807
I have the "strict refund policy" with airbnb, but they went ahead (without consent) and let groups cancel at the last minute with 100% refunds due to the "extrenuating circumstances" of forest fires in BC. I can understand doing this if there was a fire...
Latest reply by
Colleen253
Has anyone had this recent problem as a host? Over 24 hours ago I noticed that when I went to check my inbox, listing details etc. in the ‘menu’ as I do every day, it’s not there or the calendar etc. The menu section is empty. I reported this to Airbnb ...
Latest reply by
Emiel1
Hello,Recently I received an Airbnb listing deactivation warning, and I need to explain that in my county there’s rules and laws regarding mixed groups which it is “illegal” for males and females to stay together without a marriage contract according to E...
Latest reply by
Emiel1
I have created a nice guidebook but all of a sudden the software program will not allow me to save any new "places" such as cafes etc that I want to add. I can add a "Neighborhood" but not a place. Any ideas on why this is so? I thought it might be becau...
Hi everyone,Last week I received a booking for the 1st of Aug to Aug 31st, however my guest has now decided to cancel 6 days before arrival.I have a strict policy on my listing so if he cancels from his account he loses all his money ex cleaning costs. He...
Latest reply by
Ronald451