Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
So, I wrote a message about how frustrated I was about the horrific customer service that I was getting from Airbnb and then Airbnb put a check mark on the post and next to it they wrote that the issue was "resolved." Does Airbnb lie like that all the tim...
Latest reply by
Alexandra316
We had a couple arrive on July 1 for a thirty four day stay. The husband arrived angry and was rude to his Uber driver, my wife, my caretaker and even my dog. The couple stayed up all night and left 23 hours after check in. They made bizarre claims about...
Latest reply by
Helen3
Last year, I had a troublesome guest and said I would never host her again in the review process. She recently requested a stay at my property again. (I live in a small town, and she has family here). I didn't respond to her request. It upset me that she ...
Latest reply by
Colleen253
Getting nervous, just paid for my reservation in a couple weeks and nobody is responding on their end and wondering what to do
Latest reply by
Colleen253
Sorry if this long, but question for owners and/or renters, if you have ever experienced this type of situation...I have a month long rental coming up in about a week. In the description of the condo, the owner clearly states, fully remodeled including ne...
Latest reply by
Bebe28
Sorry I hardly ever feel the need to join the Community however today is the day. One guest out of 48 has given a good public review, however, she has marked me down to 4 stars under the label "accuracy of listing ! " Her reason was "...weak wifi !!......
Latest reply by
John5097
For the second time in the last month, I have had a guest cancel within 48 hrs of confirmation. One was for 6 and one was for 12 guests.In each case, I spent a lot of time, with messages back and forth as inquiries before booking. These continued after ...
Latest reply by
Kia272
Hi I require quests to have a verified picture. I have received a message from a potential guest that he cannot upload a picture from his provisional and asked if he could email me this instead. Is this normal? I don’t know what to do help
Latest reply by
Caroline1856
Hi all. I'm a new host to the community and am currently hosting the property for 1-month minimum stay. I just received an inquiry for a 6-month stay, and I am overwhelmed because I had a smell of this might be a scam. The user has 2 reviews and ID verifi...
Latest reply by
Jiawei8
Hi everyone, Rented for 3 night stay in a 3 bedroom home garden in Pomona. This was suppose to be a sentimental trip for Father’s Day as a family member had passed away to reunite with family. Upon my arrival the place looked clean and organized. To my s...
Latest reply by
Branka-and-Silvia0