Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Can I get advice on navigating Airbnb support? We are new to hosting, we joined in March for April 1 bookings. Since that date we have had Airbnb cancel a reservation at midnight of a new checkin. They said it was rare but was our second booking. We had s... Latest reply by Douglas353

Hi everyone ,This my first experience with a guest choosing to cancel under our strict cancelation policy. They booked back on April 1, 2021 for 14 nights (Aug 13- Aug 27) which is our peek season. In fact as a summer residence it is vacant all winter. So... Latest reply by Colleen253

We are hosts and were just falsely accused of stealing their medical marijuana. Any advice on how to handle this? Latest reply by Helen3

Hi Friends,Does anyone here work for Airbnb? Long story short, they are refusing to refund me service fees on a booking that the Innkeeper approved for me to change . I would love to find a person I can work with to understand my unique challenge (and ver... Latest reply by Helen3

Is there a way to see and potentially un-commit to the Airbnb Covid cleaning protocol? Is there any talk of this no longer being mandatory? Thanks! Latest reply by Stephanie

Hi everyone, ı am a newbie on Airbnb and i had my first booking and it didnt go well. ı booked, hıst confirmed and after that she send a message asking me to cancel regarding to i have a kid. I cant see anything in house rules about that however ı am usin... Latest reply by Elif-Sila0

I would appreciate advice from experienced hosts. I have a booking that departs tomorrow. We gladly take newbies. Our current "newbie" guest booked booked for a party of 4. Her and husband and nieces. Ok fine. On arrival, no nieces, they are in Columbia... Latest reply by M199

Hi I'm very new. I have a question regarding reviews. I am having issues regarding my current booking. It was booked through someone who failed to tell me it was two workmen. Mid week they decided to swop around, another two appeared. The company neve... Latest reply by Jillian115

I had a guest check in on july 3 and check out on July 5. I came in with my house keeper only to find that the guest didn't leave us the KEY in the lock box. She had stolen/miss placed it. We find a total mess from a party with damages almost at $1000. I... Latest reply by Deborah1040

I've just found out that the guests who are checking-in today don't include the person who booked it. She didn't mention it in her first message when she booked it, then went on to say that she was looking forward to her trip. However today she's just tol... Latest reply by Lisa723