Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

This is probably allowed per AirBnB policy. I was just surprised that after staying in over a dozen AirBnBs, I've never had one (that listed laundry as an amenity) lock the laundry room and post a sign saying there's a charge to gain entry. It is not expl... Latest reply by Fred13

Greedy hstessI have arrived to my destination on the 27 of may as my reservation, I contacted my hosts a day befor arrival to make every think is ok and to send the driver with the key to the airport to pick me up. The driver delivered me to the apartment...

How do I upgrade to the new Air BNB platform? Sorry, I am new to all of this! Latest reply by Wendi55

I’m from Brazil and here prepaid SIM cards have a validation period of 180 days with no recharges. After that period, the carrier is able to assign that number to a new customer. This makes it possible for an Airbnb guest to have an outdated phone number,... Latest reply by Sarah977

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Your reservation couldn't be completedWe have implemented restrictions that prevent guests from making reservations of entire homes when a pattern of factors suggest that the booking may present higher safety risks (such as parties).While we know this may... Latest reply by Sarah977

Help line has become awful in the last year and some change. We had more damages and unruly guests as well. I think its time to make a switch to VRBO. Seems like they are more responsive and actually help instead of hang-up or have zero helpful advice. I... Latest reply by Sarah977

I had a guest cancel their reservation on the day of the reservation. Since I am a new host and it was only for 1 night and had only been made the day before, I decided to give the guest a full refund. I received an email from Airbnb regarding the cancell... Latest reply by Emiel1

They want to hold you to this high ass standard but basically expect you to let lowlifes book your property. I figured raising my rates would stop it. Nope. My property has been disrespected in ways I didn’t think were possible. My new wood floor destroy... Latest reply by Ann72

I am fired up with Airbnb support. I have been working with them for over 2 months. I had a guest--we'll call him Tony--request a reservation for 1 night for he and his wife. He had great reviews, a good profile, and a picture. Tony showed up with a... Latest reply by Leslie615