Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Alex
My latest review says that:I threw the guest out on the street after letting estate agent/realtors into the studio exposing her to Covid... She also gave me all 1 star ratings. It was the guest’s first ever Airbnb visit. She changed her arrival date by 3 ...
Latest reply by
Elena87
X asked me for a discount when booking which I declined..then x immediately was ok with the price listed and went ahead and book.On the arrival day X message me after 6 pm to let me know that they are on their way to the house than few minutes later ca...
Latest reply by
Anonymous
I had a booking for three, possible four....set to go. Now that booking has turned into a unknown number for one night and four for the second night. I can’t get the original guest to respond and clarify the issue. I hate to cancel but I’m not comfortable...
Latest reply by
Branka-and-Silvia0
Anyone else having issues wit the phone app? When I hit "continue" to log in it doesn't go anywhere. I have deleted the app and reinstalled to no avail.
Latest reply by
Lisa6043
Hi all, We're at our wits end and would be grateful for any suggestions here. We needed to update our cottage's STR license with the City of Seattle, which we did. AirBnB had sent an email informing us that they were changing the listing to a minimum of 3...
Latest reply by
Tina64
I'm wondering how Airbnb's extenuating circumstances policies will apply to my current guest, a trusted repeat customer who was supposed to check in 3 nights ago for a 1-week stay but sent me a message on check-in day saying he was hospitalized 60 miles a...
Latest reply by
Anonymous
@Catherine-Powell we have used Airbnb many times over the years and hoped to have a family thanksgiving this year. However as you know earlier this week the CDC issued a recommendation to not travel for Thanksgiving. In addition California has instituted ...
Latest reply by
Tierra27
Hello...having a serious issue getting a review taken down that clearly goes against review standards and is actually criminal in some of the content of said review. Trying to speak with someone directly on how far they will let a disgruntled guest go bef...
Latest reply by
Eddie-and-Kris0