What hosts are saying

    I'M JUST VENTING... Crazy situation. Last Minute Booking. Guest came and did a walk through, then Ghosted, (Im sitting right here in the back)... soon after I get a message from Airbnb claiming that the the guest claimed that the listing was dirty and sme... Latest reply by Harriet4
    spent 15 hours with your awful insincere customer service representatives. Last minute my host cancelled my reservation. Please see attached communication with your terrible staff. I had little to no help from your representatives. Your staff made me hav... Latest reply by Colleen253
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    I have a guest asking for a full refund for unfounded reasons. I have pretty good evidence that their reasons for asking for a refund are baseless, however, I'm considering the refund to avoid a bad review which I expect. My question: if a full refund is ... Latest reply by Helen3