Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Hi all - Wondering if anyone else has had the pleasure of a guest fabricating 'issues' to get a refund via Airbnb, then also file a complaint with Fair Trading (NSW, Australia)? I'm baffled...I manage my own home, I live in our home when not rented, and t...

I've been a host for over 10 years, and it used to, of course, be much easier to call their offices in San Francisco and talk to someone about questions or problems. I still stay on the line, navigate all the prompts, and persevere to talk to someone whe... Latest reply by Angelica-Y-Jorge0

hey I am having a terrible time trying to contact airbnb. what do I do? Latest reply by Dale711

Hi everyone! I just received an inquiry from a new guest to the platform and she doesn't have a location on her profile. I thought this was mandatory to cut back on local bookings. Can someone confirm or shed light on why this guest doesn't have a locati... Latest reply by Dale711

I recently started using the "scheduled messages" feature, but it seems it's being repeated... I've gotten several replies to my newly used "scheduled message" that say things like "hmmm... I think I did this already, we're arriving around 5:30 and my gue...

Hi we've been hosting for several months and usually clean ourselves, but can't in a couple weeks. Wondering if any Chicago area hosts have a cleaner they'd like to recommend! About what would we expect to pay for a 1 bedroom coach house? Check us out...

While I understand the review process and most of the time it works my question is: It would be nice if Airbnb would review a guests review when they have clearly LIED. I don't mean a lie where they choose to say something about me personally, etc. I ... Latest reply by Lisa75

Has anyone had luck escalating a refund claim due to an event that’s (supposedly) covered by Air BnB’s extenuating circumstances policy? Our rental was a cabin in the middle of a wildfire/hazardous smoke emergency zone up in the Pacific Northwest. The may... Latest reply by Anonymous

I had a reservation for 2 weeks for 2 individuals for the 2 beds in my private room. The reservation was made less than one week before the reservation, and I have a strict cancellation policy. Two days before they were to arrive, I got a message from th... Latest reply by Branka-and-Silvia0

Hi All Hosts,We are relatively new to hosting for only a month in 2020, now opening up for 2021 after lockdown ends in May. We received a booking for 1 night in our 400 sq ft Cottage for a family of 4, 2 adults, 2kids. Ok, doable. Now they want to ... Latest reply by M199